Latest Customer experience Stories
Schoolwires accepts award in the Accessibility category. State College, PA (PRWEB) November 21, 2014 The first annual Customer Experience Recognition
Charles Felsberg and Collin Rainey Recognized for Excellent Use of Speech Analytics at LISTEN 2014 BOSTON, Nov.
Simply entering can be a hugely motivational exercise, as it reminds companies of how far they've come and what they've achieved. COLORADO SPRINGS, Colo., Nov.
SAS to present a webinar focusing on the gray line between conditioning customers to pounce on discounts and building real customer loyalty, and how to grow an organization to rise above it.
Industry Veteran with Successful Track Record to Spearhead Innovation in New Product Development REDWOOD CITY, CALIF.
ORLANDO, November 19, 2014 /PRNewswire/ -- In the world of Interactive Voice Response (or IVR), what was meant to make life easier, present cost-savings to businesses and
Cloud-based platform creates personalized customer experiences by adding one-touch live video chat & co-browse technology to business websites SAN JOSE, Calif., Nov.
NICE also maintains clear leadership in the contact center recording sector RA'ANANA, Israel, November 19, 2014 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) announced
Virtual assistant solutions honored for improving customer service technology BOSTON, Nov.
LONDON, November 19, 2014 /PRNewswire/ -- This exclusive in-depth report takes a look at the highs and lows of customer experience management in telecoms.
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