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Latest Customer experience Stories

2014-07-29 23:08:09

BPM-derived Smart Process Applications represent a new opportunity to apply adaptive, intelligent workflow solutions to solve the major challenges in managing complex cases and improving customer experiences, according to the findings in the latest AIIM industry watch. Silver Spring, MD (PRWEB) July 29, 2014 BPM-derived Smart Process Applications represent a new opportunity to apply adaptive, intelligent workflow solutions to solve the major challenges in managing complex cases and...

2014-07-29 23:06:57

Interactive Custom Design Division Launches in Wake of Technology Progression in Jewelry Industry New York, New York (PRWEB) July 29, 2014 In New York City’s Historic Diamond District, TraxNYC has launched a one on one custom design process that fuses the buyer, the professional artist, and the unique vision of the future bride or groom’s custom wedding and or engagement experience. TraxNYC specializes in custom gold, diamonds, jewels, and luxury timepieces such as Hublot, Audemars...

2014-07-29 23:04:48

75 percent of marketers expect their jobs to be radically different in the next 18 to 24 months because of the changing Buyer-Seller dynamic. The only way to be successful and get ahead is to build new skills; introducing the Sellers' Compass training and certification program for marketing, sales and customer success teams. Scotts Valley, CA (PRWEB) July 29, 2014 New Business StrategiesTN , a customer experience strategic marketing consultancy, today announced the launch of the...

2014-07-29 08:39:25

MBNA recognised as an industry leader in customer experience initiatives VANCOUVER, British Columbia and LONDON, July 29, 2014 /PRNewswire/ -- MBNA, the UK's Credit Card Provider of the Year*, has been once again recognised as an innovator, this time for its dedication to customers by the UK Customer Experience Awards. ResponseTek, the global leader in enterprise Customer Experience Management (CEM) software is thrilled to congratulate MBNA for their finalist placements in the...

2014-07-28 23:04:18

JULABO's new chat service will allow customers to quickly receive information on their products and services. Allentown, PA (PRWEB) July 28, 2014 Live chat is a great way to get fast communication with a company. “Customers like to have the option to quickly and easily access information, and our chat service can give that to them” said Dirk Frese, Director of Sales and Marketing at JULABO USA. The online chat service can provide a better customer experience because you instantly...

2014-07-28 08:33:38

-- Adds High-Margin Ancillary Products to Its Real-Time Personalization and Merchandising Platforms for the Travel Industry -- RICHMOND, Va., July 28, 2014 /PRNewswire-USNewswire/ -- Fusion Company, which drives increased ancillary revenue for many of the world's largest online travel distributors though its real-time analytics and merchandising platform, announced today the creation of a new division that will offer a broad array of add-on products to further enhance the customer...

2014-07-25 16:20:55

Expertise In Customer Experience, Travel Data Bolsters Traxo Consumer & B2B Businesses DALLAS, July 25, 2014 /PRNewswire-iReach/ -- Traxo announced today the addition of Rob Friedman as Chief Commercial Officer, a new executive role created to further the benefits that Traxo brings to travelers and partners using its automated itinerary management and loyalty tracking solutions. Friedman will lead Traxo's efforts enabling partners utilizing Traxo's technology to optimize their...

2014-07-24 23:08:50

Partnership Positions Both Companies as Leading VoC Solution Provider in Latin America Montreal, Canada (PRWEB) July 24, 2014 Leger Metrics, a leading provider of Customer Experience Management and Voice of the Customer solutions, is pleased to announce today that it has signed a partnership with Brain Research a leading marketing research company headquartered in Mexico City. As part of the agreement, both companies will partner to develop the Mexican market allowing the country’s...

2014-07-24 08:44:13

NewVoiceMedia Strengthens MobileIron's Customer Connections across the Globe LONDON and SAN FRANCISCO, July 24, 2014 /PRNewswire/ -- NewVoiceMedia [http://www.newvoicemedia.com ], a leading global provider of cloud contact center solutions, today announced that MobileIron is using its ContactWorld technology to power targeted and consistent customer interactions to more than 6,000 customers around the globe. Dedicated to delivering the best possible experience to both customers...

2014-07-24 08:43:04

Customer Experience Management Leader hires McKinsey veteran to spearhead Insights, Consulting and Research PALO ALTO, Calif., July 24, 2014 /PRNewswire/ -- Medallia® (www.medallia.com), the global leader in SaaS Customer Experience Management (CEM) solutions, announced the appointment of Dorian Stone as the company's vice president of customer experience strategies. Dorian joins Medallia's senior team after more than a decade at McKinsey & Company, where he co-founded...


Word of the Day
bodacious
  • Remarkable; prodigious.
  • Audacious; gutsy.
  • Completely; extremely.
  • Audaciously; boldly.
  • Impressively great in size; enormous; extraordinary.
This word is probably from the dialectal 'boldacious,' a blend of 'bold' and 'audacious.'
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