Latest Customer experience Stories
Service Quality Management and Telco Customer Experience Management Market research report provide detailed industry data, market dynamics such as drivers, restraints, trends and opportunities.
The Sales Tracking System (STS) interface joins more than 125 customer-preferred Hotel OS interfaces offered by SkyTouch to help hoteliers streamline operations Phoenix,
SmartAction’s Intelligent Voice Automation (IVA) Solution honored for exceptional innovation EL SEGUNDO, CA (PRWEB) December 22, 2014 SmartAction announced
Cloud-based call center technology provider’s Platform 3.0 honored for exceptional innovation St.
3CLogic announces the addition of contact center veteran, Kelley Gilbert, as company continues to see significant growth. ROCKVILLE, MD (PRWEB) December 22,
Poder Comercial is the first client to sign with Grupo Atencion for the LiveEngage platform NEW YORK, Dec.
AVDS continues to add to its portfolio of solutions with innovative technology Houston, TX (PRWEB) December 19, 2014 Today’s consumer is more empowered
Q-Suite’s multi-channel ACD will now offer multiple methods for introducing additional call
Major upgrade brings ticket distribution, revenue management and CRM systems up to speed to fulfill customer needs SAN DIEGO, Calif.
CIOReview has selected Fonolo as one of the 20 Most Promising Contact Center Technology Solution Providers because of its expertise in cloud-based call-back solutions and virtual queuing.
- A poem in which the author retracts something said in an earlier poem.