Quantcast

Latest Customer experience Stories

2014-06-23 08:28:55

Introduction of new speech analytics innovations enhances Nexidia's leadership position with the fastest, most scalable and most flexible customer interaction big data analytics offering available ATLANTA, June 23, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced significant advancements in its speech analytics technology and applications with the upcoming release of Nexidia Interaction Analytics 11.0....

2014-06-23 04:21:11

OULU, Finland, June 23, 2014 /PRNewswire/ -- Anite's Nemo CEM Observer complements traditional CEM data with drive test level network information enabling operators to improve network troubleshooting and to reduce customer churn Anite, a global leader in wireless network testing technology, announced today at the LTE World Summit in Amsterdam the release of Nemo CEM Observer, an industry first troubleshooting solution which...

2014-06-19 23:01:39

A new, global brand campaign called Open the future will showcase Smurfit Kappa’s dedication to customer growth through its proactive listening approach and its relentless pursuit of the critical gains which make the difference in consumer brand choice. It draws on the company’s global experience across packaging, paper and sustainability to help solve real-world problems, based on deep consumer insights. Los Angeles, California (PRWEB) June 19, 2014 Smurfit Kappa, one of the...

2014-06-19 16:24:57

TeleTech's redesigned e-newsletter takes a close look at the tools companies are using to deliver great customer experience on a global scale. DENVER, June 19, 2014 /PRNewswire/ -- This month, TeleTech debuts its redesigned monthly e-newsletter, Dialogue. As the voice behind customer experience, Dialogue highlights the latest trends in customer experience, and packages them up in a fun-to-read publication that is delivered right to readers' inboxes. The first issue focuses on the importance...

2014-06-19 04:20:52

OpenScape plus Managed Service will increase customer satisfaction, optimise operational processes and provide greater control and flexibility of the day-to-day operation MILTON KEYNES, England, June 19, 2014 /PRNewswire/ -- Unify today announced it has been selected by the UK's largest water and wastewater services provider, Thames Water, to support its corporate focus on improving customer satisfaction, meeting regulatory compliance and increasing operational efficiency to all 15...

2014-06-17 16:28:01

17-year-old Richmond firm changes name to better reflect purpose and focus RICHMOND, Va., June 17, 2014 /PRNewswire/ -- In a move that may well send ripples of delight to clients who have long sought out the company's expertise and know its culture, Dominion Digital has changed its name to SingleStone. The new name - and the underlying brand refresh - more accurately reflects the 17-year-old consulting firm's purpose and its work in the Customer Experience category. "One of the main...

2014-06-17 12:34:32

Industry Experts to Discuss How to Make Customer Success a Core Revenue Driver LONDON and SAN FRANCISCO, June 17, 2014 /PRNewswire/ -- NewVoiceMedia [http://www.newvoicemedia.com ], a leading global provider of integrated cloud contact center solutions for sales organizations, today announced that it will host a live, complimentary webinar highlighting tactical tips sales executives can implement to make customer success a core revenue driver. The webinar, 6 Tips To Driving...

2014-06-17 08:25:41

To drive this digital transformation, marketing executives must play a bigger role in C-suite collaboration and technology and channel integration NEW YORK, June 17, 2014 /PRNewswire/ -- Seventy-eight percent of marketing executives believe corporate marketing will undergo a fundamental transformation over the next five years due to the use of analytics, digital and mobile technologies, according to a new global survey by Accenture (NYSE: ACN). However, a similar number of respondents (79...

2014-06-17 00:21:18

By creating products with advanced features and focusing on customer feedback, Polystar has outpaced the competition MOUNTAIN VIEW, Calif., June 17, 2014 /PRNewswire/ -- Based on its recent analysis of the customer experience management market (CEM), Frost & Sullivan recognises Polystar with the 2014 Frost & Sullivan Award for Customer Value Leadership. Polystar offers customer, service and network intelligence solutions that help network operators, communications service...

2014-06-13 23:01:02

Turnkey Enterprise Solution Allows Organizations to Quickly Provision SDL Customer Experience Cloud to Drive Customer Experience Strategies and Meet Growing Industry Expectations Washington, DC (PRWEB) June 13, 2014 At SDL’s Innovate 2014 event in San Francisco, Tahzoo announced a global partnership that enables their customers to quickly provision SDL’s Customer Experience Cloud™ (CXC) platform on the Microsoft Azure cloud platform. Brands need to provide relevant, engaging...


Word of the Day
siliqua
  • A Roman unit of weight, 1⁄1728 of a pound.
  • A weight of four grains used in weighing gold and precious stones; a carat.
  • In anatomy, a formation suggesting a husk or pod.
  • The lowest unit in the Roman coinage, the twenty-fourth part of a solidus.
  • A coin of base silver of the Gothic and Lombard kings of Italy.
'Siliqua' comes from a Latin word meaning 'a pod.'
Related