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Latest Customer experience Stories

2014-09-02 08:35:15

Company's Interaction Analytics Innovation Honored by Speech Technology Magazine and TMC's CUSTOMER Magazine ATLANTA, Sept. 2, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced that the company has earned awards from two of the industry's most prominent publications. Speech Technology magazine recently named Nexidia a winner of their 2014 Star Performers Awards and TMC's CUSTOMER Magazine once...

2014-09-02 08:34:27

RA'ANANA, Israel, September 2, 2014 /PRNewswire/ -- NICE is recognized as a leading speech technology innovator that is helping organizations gain deeper insight into their interactions to improve the customer experience across channels NICE Systems (NASDAQ: NICE) today announced that it is the recipient of a 2014 Speech Technology Excellence Award, presented by TMC CUSTOMER magazine, for its NICE Interaction Analytics...

2014-08-29 23:11:13

TrendSource, a market research and strategic consulting firm specializing in consumer insights recently published a study to identify purchasing behaviors for this year’s Back-to-School season. (PRWEB) August 29, 2014 With the back to school shopping season ramping up, TrendSource conducted its second annual back-to- school buying intentions study to determine the main drivers behind consumer purchases this season. According to the study, for households going back to school shopping...

2014-08-29 08:26:29

Sitecore CEO Michael Seifert and Marketing Expert David Meerman Scott Will Explore Innovations in Customer Experience Management Including Big Data, Social and Mobile LAS VEGAS, Aug. 29, 2014 /PRNewswire/ -- Sitecore(®), the global leader in customer experience management, has unveiled the keynote speaker lineup for Sitecore Symposium 2014 Las Vegas, the premier event designed to help marketers and developers deliver the experiences that win customers for life. In two separate...

2014-08-28 23:13:41

SAP to present a webinar that focuses on the challenge of consumer control, and the opportunity to develop meaningful relationships based on trust. (PRWEB) August 28, 2014 For most businesses, customer interaction has traditionally been a one-way street. With the arrival of mobile and social as fully-entrenched technologies, it is now a two-way street–complete with danger of oncoming traffic. Today’s consumers are not only invited to speak, but they are empowered to actually affect a...

2014-08-28 23:11:57

Borgognoni to Lead Business Development for Growing Web Design Firm in Colorado Springs Colorado Springs, CO (PRWEB) August 28, 2014 Power Plant Media—Colorado Springs’ leading web development company—announced today the hire of new General Manager Michael Borgognoni. After a distinguished career in technical infrastructure design and implementation, customer service, and management at three multinational corporations, Borgognoni will be a welcomed addition to the award-winning...

2014-08-28 23:07:45

Leading Textile Services Company Builds Upon its Suite of Digital Tools that Enhance Customer Experience Toronto, Ontario (PRWEB) August 28, 2014 Canadian Linen and Uniform Service, a leading textile services and supply company in North America, today announced the launch of its new Customer Portal, an online resource that makes doing business with Canadian Linen even easier and more convenient for customers. The industry-leading digital tool allows customers to access account...

2014-08-28 23:07:44

Leading Textile Services Company Builds upon Its Suite of Digital Tools That Enhance Customer Experience Minneapolis, Minn. (PRWEB) August 28, 2014 AmeriPride Services, a leading textile services and supply company in North America, today announced the launch of its new Customer Portal, an online resource that makes doing business with AmeriPride even easier and more convenient for customers. The industry-leading digital tool allows customers to access account information online and...

2014-08-28 16:30:01

DUBLIN, Aug. 28, 2014 /PRNewswire/ -- Research and Markets has announced the addition of the "Global Customer Experience Management Market (VOC Analytics, Feedback Management, Web Analytics, Text Analytics, Speech Analytics) - Forecasts to 2019" report to their offering. http://photos.prnewswire.com/prnvar/20130307/600769 Customer Experience Management (CEM) is the overriding concept driven from high competition among various industry verticals. To achieve success in this high dynamic world,...

2014-08-28 08:31:39

Ubiquity Announces Expansion of Relationship NEW YORK, Aug. 28, 2014 /PRNewswire/ -- Ubiquity Global Services, an innovative outsourcing organization with deep experience in the emerging payments space, celebrates the first anniversary of their relationship with Better Finance, as well as an expansion of the relationship. "We're delighted with the work Ubiquity has done with us over the first year," said Judy Balint, Better Finance's chief marketing officer. "Providing an...


Word of the Day
caparison
  • A cloth or covering, more or less ornamented, laid over the saddle or furniture of a horse, especially of a sumpter-horse or horse of state.
  • Clothing, especially sumptuous clothing; equipment; outfit.
  • To cover with a caparison, as a horse.
  • To dress sumptuously; adorn with rich dress.
This word ultimately comes from the Medieval Latin 'cappa,' cloak.
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