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Latest Customer relationship management Stories

2014-09-19 08:28:19

LONDON, September 19, 2014 /PRNewswire/ -- Customer Contact Expo, The UK's largest and biggest event for the customer contact and customer service industry, is destined for big things next month as nearly 80 experts converge for the annual industry gathering. In addition, the expo will be co-located with eCommerce Expo, which has over 70 speakers, meaning these free-to-attend events has over 150 leading industry experts and business leaders presenting under one roof....

2014-09-18 23:07:34

ConnectAndSell teams with BLiTZMasters, Jill Konrath, The Bridge Group, Kurlan & Associates, Factor 8 Training, Costigan Training, and and more to deliver Sales Coaching as a Service Las Vegas, NV (PRWEB) September 18, 2014 Today, at Sales 2.0, in Las Vegas, NV, ConnectAndSell announced the launch of ConnectAndSell Coaching as a Service. Why is Coaching as a Service important in the sales industry? Accoridng to CSO Insights, up to 75% of Sales Reps are "average" or...

2014-09-18 20:24:00

DUBLIN, September 18, 2014 /PRNewswire/ -- Research and Markets ( http://www.researchandmarkets.com/research/rq5stb/global_customer) has announced the addition of the "Global Customer Relationship Management (CRM) Market 2014-2018" [http://www.researchandmarkets.com/research/rq5stb/global_customer ] report to their offering. (Logo: http://photos.prnewswire.com/prnh/20130307/600769 ) Customer relationship management is a combination of organisational strategy,...

2014-09-18 12:35:12

Salesforce and Microsoft Dynamics CRM earn Leader status in crowdsourced ratings, while 13 others earn High Performer status. CHICAGO, Sept. 18, 2014 /PRNewswire/ -- The updated Grid(SM) report for CRM software, announced today by business software review site G2 Crowd, ranks 27 products to help CRM software buyers in their selections. Photo - http://photos.prnewswire.com/prnh/20140918/147009-INFO The Fall 2014 report is based on more than 1,700 reviews and ratings from business...

2014-09-18 12:33:33

Update to Leading Customer Success Service Now Empowers Teams to Take the Right Action at the Right Time with Dynamic, Actionable Workflows and Real-time Product Usage Analytics SAN FRANCISCO, Sept. 18, 2014 /PRNewswire/ -- Preact today launched four new features in its award-winning, customer success service that give SaaS companies unprecedented insights into customer behavior and built-in tools to proactively improve customer health, reduce churn, and maximize revenue. Preact is the only...

2014-09-18 08:36:15

The most widely offered service channels among growing companies are also the most labor intensive for customers TORONTO, Sept 18, 2014 /PRNewswire/ -- Research conducted by IntelliResponse, provider of the most widely deployed enterprise virtual agent technology, found that many of North America's fastest growing technology companies are setting themselves up for customer service disasters by offering few or no options for customers to quickly and easily find answers to their...

2014-09-17 12:32:03

New executive position created to support record growth in new customers in the last 18 months. STAMFORD, Conn., Sept. 17, 2014 /PRNewswire-iReach/ -- Eka Software Solutions, the leading global provider of Smart Commodity Management software solutions, announced today that Wah Chu has been appointed Vice President, Global Services and Support. In this newly created executive position, Mr. Chu is responsible for leading Eka's customer-facing delivery and support operations around the...

2014-09-17 08:34:55

NICE was recognized at Brazilian Industry Event as a top analytics vendor by the country's leading contact centers SÃO PAULO, Brazil, September 17, 2014 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) today announced that it is the winner of two Customer Service Excellence Awards - for Intelligent Analytics and Digital Recording - which it received at the 2014 National Congress of the Company-Customer Relations (CONAREC 2014) that took place September 9-10. Award winners...

2014-09-17 08:32:10

Developers to create brilliant new mobile apps on the Salesforce1 Platform, the world's #1 PaaS SAN FRANCISCO, Sept. 17, 2014 /PRNewswire/ -- Salesforce.com (NYSE: CRM) the world's #1 CRM platform today announced that the Salesforce $1 Million Hackathon is back and better than ever. The hackathon this year will inspire developers to create brilliant new mobile apps on the Salesforce1 Platform, the world's #1 PaaS. With $1 million in cash prizes, including a $250,000 grand prize and dozens of...

2014-09-16 23:16:03

At the Sales 2.0 Conference in Las Vegas on September 18, Xactly CMO Scott Broomfield will deliver a highly interactive presentation centered on sales and marketing alignment. (PRWEB) September 16, 2014 Sales Dot Two, Inc., producer of a leading industry event series for B2B sales managers and executives, is pleased to announce that Scott Broomfield, CMO of Xactly Corporation, will speak at the Sales 2.0 Conference in Las Vegas on September 18, 2014. The event, which is centered on the...


Word of the Day
grass-comber
  • A landsman who is making his first voyage at sea; a novice who enters naval service from rural life.
According to the OED, a grass-comber is also 'a sailor's term for one who has been a farm-labourer.'