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Latest Customer satisfaction Stories

2014-02-25 16:34:27

- Renowned international competition recognizes VIZIO's Customer Service Team with 18 Stevie awards and one Grand Stevie Award IRVINE, Calif. and LAS VEGAS, Feb. 25, 2014 /PRNewswire/ -- VIZIO, America's #1 Smart TV company(1), announced it has won a total of nineteen Stevie® Awards; 1 gold, 3 silver, and 14 bronze and a Grand Stevie Award in the eight annual Stevie Awards for Sales & Customer Service. (Photo: http://photos.prnewswire.com/prnh/20140225/LA71933) (Logo:...

2014-02-21 23:00:10

Technology Industry Analyst Jeff Kagan is available to speak with reporters, or may be quoted through this release. Atlanta, GA (PRWEB) February 22, 2014 AT&T ranked highest once again in another customer satisfaction study. This is the J.D. Power Wireless Purchase Satisfaction Study, according to Fierce Wireless, Feb 21. This is the second year in a row where AT&T topped the study. Industry analyst Jeff Kagan offers congratulations and offers comment. “AT&T is really...

2014-02-20 23:31:38

Connect First, an award-winning telecommunications software company, ranks highest among industry competitors in overall product, service and support, system upgrades, communication and overall customer satisfaction in DMG Consulting’s “Cloud-Based Contact Center Infrastructure Market Report.” Boulder, Colorado (PRWEB) February 20, 2014 Connect First received top ranking in 8 of 11 customer satisfaction categories in an independent survey of contact center vendors. The survey is...

2014-02-19 12:26:01

Judges Recognize the Innovative ForeSee Technology for Improving Customer Experiences on Mobile Sites and Apps ANN ARBOR, Mich., Feb. 19, 2014 /PRNewswire/ -- ForeSee (www.ForeSee.com), the industry's leading customer experience measurement and predictive analytics solutions for brands and organizations, today announced that its cxReplay for Mobile product has received a 2014 Product of the Year Award from TMC's CUSTOMER magazine. ForeSee, the cornerstone of the Answers Cloud...

2014-02-17 04:24:05

STOCKHOLM, February 17, 2014 /PRNewswire/ -- Market leading Network and Customer Analytic solutions provide foundation for comprehensive Customer Experience Management. Helps key business units to drive more profitable performance, improve subscriber experience and brand loyalty. Polystar [http://www.polystar.com/Polystar/Home ], a leading supplier of Network and Customer Analytics, Network Monitoring and Test solutions for the telecom market, today announced...

2014-02-12 16:28:28

Research finds social media can help companies recover ANN ARBOR, Mich., Feb. 12, 2014 /PRNewswire/ -- In its seventh year, CFI Group's Contact Center Satisfaction Index (CCSI), finds customer satisfaction with company contact centers dropped a whopping 10 percent in 2013. With a score of 69 (on a 100 point scale), the 2013 score reflects an eight point pull back from the record high of 77 in 2012. http://photos.prnewswire.com/prnvar/20140212/DE63985-INFO The only ongoing national...

2014-02-11 08:32:51

SUNNYVALE, Calif., Feb. 11, 2014 /PRNewswire/ -- Accuray Incorporated (Nasdaq: ARAY) announced today that overall user satisfaction for its TomoTherapy(®) System has increased for the fifth consecutive quarter, according to the Q4 2013 MD Buyline Market Intelligence Briefing(TM). In addition, the latest report illustrates Accuray has exceeded market average for user satisfaction among linear accelerator vendors for the second consecutive quarter. MD Buyline, an independent market...

2014-02-10 20:20:40

LINDON, Utah, Feb. 10, 2014 /PRNewswire/ -- Precision Concrete Cutting was ranked #1 in overall satisfaction for both the service category and class size, based on a survey of franchisees done by the Franchise Business Review. The rankings placed Precision Concrete Cutting #3 overall. (Logo: http://photos.prnewswire.com/prnh/20130327/LA84224LOGO) "Franchise Owner Satisfaction is not only our most important metric, it's the one we base most of our efforts around. We know that...

2014-02-07 23:05:10

Binary Fountain announces that Asim Walia has been named Executive Vice President McLean, VA (PRWEB) February 07, 2014 Binary Fountain, the SaaS based social intelligence company, announced it has appointed Asim Walia as Executive Vice President of Sales and Marketing. In this new role, Walia will leverage his diverse experience to accelerate customer acquisition and to enhance Binary Fountain’s position as a market leader. Walia plans to hire a nationwide sales force to focus efforts...

2014-02-06 23:04:47

Recent Customer Survey Shows High Satisfaction for Travelers Who Choose to Book with Webjet.com Tampa, FL (PRWEB) February 06, 2014 A recent customer survey showed that an overwhelming percentage of users had an outstanding experience when booking flights, hotels, car rentals, etc. on Webjet.com. With the majority choosing the highest possible rating for customer satisfaction, users applauded Webjet.com’s low fares, easy booking process and outstanding customer service of the 100...


Word of the Day
omadhaun
  • A fool; a simpleton: a term of abuse common in Ireland and to a less extent in the Gaelic-speaking parts of Scotland.
This word is partly Irish in origin.