Latest Customer satisfaction Stories

2013-10-30 23:25:38

Among the winners honored at the prestigious 2013 Golden Bridge Awards Dinner and Presentation in San Francisco, CA were Barton Publishing, who were awarded a Silver Award for Best Customer Satisfaction Program of the Year. Sioux Falls, South Dakota (PRWEB) October 30, 2013 Barton Publishing has earned the prestigious Silver status in the Golden Bridge Awards for their customer satisfaction program. The coveted annual Golden Bridge Awards program encompasses the world’s best in...

2013-10-23 23:31:47

On Hold Company CEO offers expertise on creating a multi-channel experience for customers. SHREVEPORT, La. (PRWEB) October 23, 2013 Current trends are changing the way businesses think about marketing and customer service. “Customer experience marketing” is the emerging concept of focusing an entire organization on creating a positive experience for each customer. “Regardless of what department you work in, customer service is no longer someone else’s problem,” On Hold Company...

2013-10-21 23:23:36

INNOVATING ANALYTICS by ForeSee CEO Larry Freed Focuses On The Four Drivers Of Business Success, Introducing A New Tool For Measuring Word-of-Mouth Recommendations Hoboken, NJ (PRWEB) October 21, 2013 As the traditional barriers for changing brands have evaporated, a new era of empowered “Super Consumers” has evolved. People can switch brands with the click of a mouse or the swipe of a finger – all while broadcasting their experiences to hundreds, if not thousands, of others via...

2013-10-16 23:29:58

J.D. Power Slated as Keynote Speaker; American Airlines, BNSF Railway Company, and Confirmit Show How to Use Technology in Voice of the Customer Programs Cincinnati, OH (PRWEB) October 16, 2013 Industry legend J.D. Power III, the founder of the highly respected and notable J.D. Power and Associates, is scheduled to deliver his keynote address targeting the voice of the customer on Nov. 5 at 3 p.m. at the 3rd Annual Engagement & Experience Expo, presented by Loyalty 360 – The Loyalty...

2013-10-15 23:33:32

BenchmarkPortal recognizes the exceptional efficiency and effectiveness of the MAXIMUS Indiana Enrollment Broker Services Contact Center by awarding it Certification as a Center of Excellence. The granting of certification is based on a company’s operational metrics, customer satisfaction and agent satisfaction. Santa Barbara, CA (PRWEB) October 15, 2013 The Indiana Enrollment Broker Services customer contact center operated by MAXIMUS has been certified as a Center of Excellence by...

Word of the Day
  • A blustering, bullying fellow; a pot-valiant braggart; a bully.
This word is named for Draw-Can-Sir, a character in George Villiers' 17th century play The Rehearsal.