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Latest Customer satisfaction Stories

2014-08-14 08:41:09

WASHINGTON, Aug. 14, 2014 /PRNewswire/ - SATMAP Inc., the world leader in real time analytics-assisted personality matching for contact centers today announced an executive appointment that will strengthen the company's capabilities in financial services. David E. Kroner was appointed Managing Director, Financial Services, bringing extensive experience in delivering world-class customer satisfaction, innovative products and deep partner relationships that drive financial services...

2014-08-14 08:26:59

AT&T Ranks Highest in Wireless Purchase Experience Satisfaction among Full-Service Carriers;Boost Mobile Ranks Highest among Non-Contract Carriers WESTLAKE VILLAGE, Calif., Aug. 14, 2014 /PRNewswire/ -- When retail sales representatives demonstrate cell phone or tablet service and features to wireless customers prior to purchase, satisfaction improves considerably and the propensity to visit the same retailer again doubles, according to the J.D. Power 2014 Wireless Purchase Experience...

2014-08-13 08:24:13

Satisfaction with Retail Electric Providers Is Highest in Texas and Pennsylvania WESTLAKE VILLAGE, Calif., Aug. 13, 2014 /PRNewswire/ -- Despite an extremely severe winter and correspondingly high electricity bills, satisfaction with retail electric providers has improved dramatically from 2013, driven in part by improved communications, according to the J.D. Power 2014 Retail Electric Provider Residential Customer Satisfaction Study (SM) released today....

2014-08-12 16:25:40

INDIANAPOLIS, Aug. 12, 2014 /PRNewswire/ -- Indianapolis-based consulting firm Walker Information has named Sean Clayton senior vice president and strategic account manager. "Sean's extensive experience in the industry uniquely positions him to help Walker's clients navigate ever-changing market dynamics and better position their company for growth," Walker president Phil Bounsall said. Clayton brings more than twenty years of experience in the customer satisfaction and loyalty...

2014-08-12 08:39:06

Houston-based Accudata Systems, the leader in providing high-impact IT infrastructure services and integrated solutions, has received the Cisco Customer Satisfaction Excellence distinction for superior service. HOUSTON, Aug. 12, 2014 /PRNewswire/ -- Accudata Systems, the leader in providing high-impact IT infrastructure services and integrated solutions, has received the Cisco Customer Satisfaction Excellence distinction for superior service. Recognized as the highest distinction a...

2014-08-11 08:33:34

ISG also wins Customer Sales Leader of the Year and Chairman's Circle Awards ROCKVILLE, Md., Aug. 11, 2014 /PRNewswire-USNewswire/ -- ISG Solutions announced that it has received both the Customer Satisfaction Leader and Customer Sales Leader awards from Advanced Solutions International (ASI) at the annual iNNOVATIONS partner conference. These awards are given to the Authorized iMIS Solution Provider (AiSP) who has the highest customer satisfaction scores and highest sales,...

2014-08-05 23:12:30

Customer journey mapping is critical in customer experience transformation. Join Bruce Temkin and Lior Arussy for a joint webcast which will provide participants with case studies, techniques and clear, actionable steps to design an effective CX journey map. (PRWEB) August 05, 2014 Strativity Group is pleased to announce our September 16, 2014 webcast, Next Generation Customer Journey Mapping, featuring Bruce Temkin, a world authority on customer experience, with Lior Arussy, president of...

2014-08-05 12:29:07

DocuSign, Adobe EchoSign and Silanis e-SignLive earn highest scores in crowdsourced ratings. CHICAGO, Aug. 5, 2014 /PRNewswire/ -- The updated Grid? report for e-Signature Software, announced today by business software review site G2 Crowd, ranks six products to help software buyers in their selections, based on more than 660 customer reviews. Photo - http://photos.prnewswire.com/prnh/20140805/133534 The Grid?, G2 Crowd's software recommendation engine, factors in customer...

2014-07-31 23:14:17

Independent analysis reveals drivers of word-of-mouth recommendations and retention San Diego, CA (PRWEB) July 31, 2014 Goodsnitch announced today the results of its analysis of customer feedback on over 2,000 restaurants. The feedback (individually called “snitches”) was submitted through Goodsnitch apps during 2014 and covers the entire restaurant landscape from fast food to fine dining. In Goodsnitch apps and solutions, users dictate the path they go down. Unlike a survey,...

2014-07-29 12:41:26

LONDON, July 29, 2014 /PRNewswire/ -- Reportbuyer.com has added a new market research report:European Enterprise Services Survey 2014: Selection and Satisfaction With IT Services Vendorshttps://www.reportbuyer.com/product/2073051/European-Enterprise-Services-Survey-2014-Selection-and-Satisfaction-With-IT-Services-Vendors.html The three classic decision making groups -- the board, the CIO and the CFO -- remain the dominant IT decision makers in 2014. However, the customer-facing line...


Word of the Day
omadhaun
  • A fool; a simpleton: a term of abuse common in Ireland and to a less extent in the Gaelic-speaking parts of Scotland.
This word is partly Irish in origin.