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Latest Customer satisfaction Stories

2014-07-15 08:34:16

Leading custom automotive web design and Internet marketing firm reimagines its customer service to achieve a 1,262 percent ROI in six weeks, according to independent research SAN FRANCISCO, July 15, 2014 /PRNewswire/ -- Salesforce.com (NYSE: CRM), the world's #1 CRM platform, today announced that DealerFire transformed its customer service to achieve a 1,262 percent return on investment (ROI) in six weeks using Salesforce Desk.com, according to independent research. DealerFire, a leading...

2014-07-14 23:09:30

Microsoft Partner Network Customer Satisfaction Survey shows HotDocs to be an elite software developer and vendor Lindon, UT and Edinburgh, Scotland (PRWEB) July 14, 2014 HotDocs, the global leader in document generation technology, has recently received results of its 2014 Microsoft Partner Network Customer Satisfaction Survey, which measures six key performance indicators: Recommend, Satisfaction, Quality of Products, Value Received, Ability to Meet Your Needs, and Technical Competency...

2014-07-10 12:20:40

SEVENOAKS, England, July 10, 2014 /PRNewswire/ -- Auto Windscreens scooped not one, but two coveted titles at the 20th annual prestigious British Insurance Awards [http://www.insuranceawards.com ] last night (9 July), held at the Royal Albert Hall. Its focus on total customer satisfaction and service excellence resulted in the automotive glazing company taking home both the Customer Care Award and Service Supplier of the Year accolades. The awards, which showcase top...

2014-07-09 08:24:44

Samsung Ranks Highest in Customer Satisfaction with Both Smaller Than 50-Inch and 50-Inch or Larger Televisions WESTLAKE VILLAGE, Calif., July 9, 2014 /PRNewswire/ -- Customers who recently purchased a high-definition television cite picture quality and screen size as the two primary reasons for selecting their TV, according to the J.D. Power 2014 High-Definition Television (HDTV) Satisfaction Report(SM) released today. http://photos.prnewswire.com/prnvar/20130605/LA26502LOGO "Customers...

2014-07-08 12:21:16

SAN CLEMENTE, Calif., July 8, 2014 /PRNewswire/ -- DealerSocket is introducing a new product that promotes service retention during F&I and service opportunities. MarketPlace Loyalty is a pre-paid maintenance product linked with executable strategies through email, phone, and direct mail reminder campaigns all from DealerSocket CRM. Over 65% of customers that purchase a new/used vehicle never return to the dealership for service. MarketPlace Loyalty grants dealerships more opportunities...

2014-07-02 08:24:08

MUMBAI, July 2, 2014 /PRNewswire/ -- Catalyst in Action - Blending Research to Transform Customer Satisfaction 1Lotus Research [http://www.1lotusresearch.com ], one of the fast growing market research services providers, today announced that it will be showcasing its research strategies at the 2nd edition of AGRITEX - 2014, an International Trade Fair & Direction program on Agriculture from the 7th to the 9th of July 2014 at HITEX Exhibition Centre, Hyderabad,...

2014-07-01 12:25:14

CFI Group's 2014 Retail Satisfaction Barometer reveals consumers prefer to shop through mobile apps to compare prices and for a personalized shopping experience ANN ARBOR, Mich., July 1, 2014 /PRNewswire/ -- CFI Group's Retail Satisfaction Barometer reveals consumers' expectations during the shopping process, specifically noting the popularity of mobile technology. The report uncovered that the use of mobile applications for shopping purposes doubled in the past year, with 41 percent...

2014-07-01 04:23:13

LUCCA, Italy and STAMFORD, Connecticuit, July 1, 2014 /PRNewswire/ -- For fourth year in a row, Tagetik achieves near-perfect scores in twelve satisfaction categories Tagetik, a global provider of enterprise software solutions for performance management, disclosure management, financial governance and business intelligence, today announced that the company achieved a customer satisfaction rating of 4.63 out of 5 on BPM...

2014-06-27 12:21:34

Local company ranks higher than competitors on customer satisfaction for the second straight year SEATTLE, June 27, 2014 /PRNewswire/ -- PEMCO Insurance has done it again. The Northwest's largest local insurer has received the highest ranking for customer satisfaction from J.D. Power for the second consecutive year. The Seattle-based mutual insurer, which serves Northwest residents exclusively, is recognized for ranking the highest in customer satisfaction among auto insurers in the...

2014-06-24 08:38:25

Bestowed with the CSQS certificate for a second consecutive year, Nexusguard is once again recognized for its customer satisfaction and outstanding services, even as the company's customer base continues to grow. HONG KONG, June 24, 2014 /PRNewswire/ -- Nexusguard is the first Internet security company to be awarded the Customer Service Quality Standard (CSQS). Unlike those who focus solely on technical support, Nexusguard places emphases on both technical support and customer...


Word of the Day
cock-a-hoop
  • Exultant; jubilant; triumphant; on the high horse.
  • Tipsy; slightly intoxicated.
This word may come from the phrase 'to set cock on hoop,' or 'to drink festively.' Its origin otherwise is unclear. A theory, according to the Word Detective, is that it's a 'transliteration of the French phrase 'coq a huppe,' meaning a rooster displaying its crest ('huppe') in a pose of proud defiance.' Therefore, 'cock-a-hoop' would 'liken a drunken man to a boastful and aggressive rooster.'
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