Latest Customer satisfaction Stories
AutoVitals Inc, the automotive industry’s leading provider of integrated solutions for internet marketing, motorist engagement and customer retention, today announced a limited pilot program for the AutoVitals Electronic Inspection Sheet (EIS). By leveraging the effectiveness of mobile apps and ruggedized devices in the shop environment, independent auto service centers are able to show dramatic gains in productivity as well as customer satisfaction. Kansas City, MO (PRWEB) March 08,...
Company hopes to improve wait times and overall faster service for their consumers. Los Angeles, CA (PRWEB) March 06, 2013 The vehicle history report company has taken a big step to improve customer satisfaction by opening a second call center. This additional customer service office will improve call-in wait times and make the experience for clients quicker and, therefore, more fulfilling. One company rep shared, "Our hold times should improve by at least 50 percent, thus making it...
CHICAGO, March 6, 2013 /PRNewswire-USNewswire/ -- Blue Cross and Blue Shield of Illinois (BCBSIL) has been ranked as the top Blues plan in a 2013 customer satisfaction survey among large health insurers in the U.S., according to a leading consumer insurance information website, Insure.com. This is the second year that BCBSIL has been the top-ranking Blues plan in the country for its customer satisfaction, receiving an overall service score of 88.3 percent. Customers were asked to...
Customer Satisfaction Ratings Improve But Cable Trails Rivals In TV BOSTON, March 6, 2013 /PRNewswire/ -- Europe's leading cable companies score higher than their rivals in customer satisfaction with broadband service, but trail them in television service, according to the latest research from Strategy Analytics' ConsumerMetrix service. The report, "European Cable: Customer Satisfaction and Profiles", found that customers of cable companies give them a net promoter satisfaction...
- Renowned international competition recognizes VIZIO's Customer Service Team with Top 10 achievement for best body of work overall IRVINE, Calif. and LAS VEGAS, Feb. 27, 2013 /PRNewswire/ -- VIZIO, #1 large size HDTV(1)and Sound Bar company(2), announced it has won a total of seven Stevie® Awards; two gold, one silver, four bronze, and a 'Top 10 Award' for best body of work in the seventh annual Stevie Awards for Sales & Customer Service. (Logo:...
Ally honored at the seventh annual competition with Award for Innovation in Customer Service - Banking, Financial Services & Insurance, and the e-Commerce Customer Service Award. MIDVALE, Utah, Feb. 26, 2013 /PRNewswire/ -- Ally Bank has won two awards in the 2013 Stevie® Awards for Sales & Customer Service(SM)--the Innovation in Customer Service Award - Banking, Financial Services & Insurance, and the e-Commerce Customer Service Award. The honors were presented by the...
Smaller online retailers narrow Amazon's lead; Online brokerage rebounds with the market; Online travel satisfaction falls ANN ARBOR, Mich., Feb. 26, 2013 /PRNewswire/ -- According to the American Customer Satisfaction Index's (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee, customer satisfaction with e-commerce websites continues to rise, gaining 1.2% to 81.1 on the ACSI's 100-point scale. The improvement in the e-commerce...
- Annual ranking looks at the best in talent management technology - MATAWAN, N.J., Feb. 25, 2013 /PRNewswire/ -- HRO Today magazine has released its annual list of top talent management software providers and iCIMS, Inc., a leading provider of Software-as-a-Service (SaaS) talent acquisition software solutions for growing businesses, is proud to announce the company has jumped to the number three spot in this year's "Baker's Dozen Customer Satisfaction Ratings: Talent Management...
ITtelligent Consulting Services a leader in IT support for small to medium businesses has received a Highly Recommended from the Australian Achiever Awards for Customer Satisfaction Melbourne, Victoria (PRWEB) February 25, 2013 ITtelligent a leading Melbourne firm for IT support, has today announced they received a 'Highly Recommended' award. The judging process for the 2013 Australian Achiever Awards for Australia’s Computer Systems, Software & Internet Services &...
WESTLAKE VILLAGE, Calif., Feb. 21, 2013 /PRNewswire/ -- Satisfaction with their purchase experience is higher among wireless customers who own a 4G-enabled device than among those who own a less technologically advanced device, according to the J.D. Power and Associates 2013 U.S. Wireless Full-Service Purchase Experience Study(SM)--Volume 1 and the 2013 U.S. Wireless Non-Contract Purchase Experience Study(SM)--Volume 1, both released today. (Logo:...
