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Latest Customer satisfaction Stories

2014-03-19 12:21:36

WESTLAKE VILLAGE, Calif., March 19, 2014 /PRNewswire/ -- J.D. Power and DealerRater today announced an alliance to integrate each company's capabilities in order to quickly provide comprehensive vehicle shopper feedback to automotive dealers. http://photos.prnewswire.com/prnvar/20130605/LA26502LOGO J.D. Power is a global marketing information services company best known for its Voice of the Customer research. The company's quality and satisfaction measurements are based on...

2014-03-18 08:32:59

Receives Omega's prestigious NorthFace ScoreBoard Award(SM) for exceeding customer expectations SUNNYVALE, Calif., March 18, 2014 /PRNewswire/ -- Accuray Incorporated (Nasdaq: ARAY), announced today it has received the NorthFace ScoreBoard Award(SM) from Omega Management Group Corp. in recognition of achieving excellence in customer service and support in 2013. This is the third year in a row Accuray has received this award. Since 2000, the award has been presented annually to...

2014-03-14 12:31:36

Global Outsourcing Provider Awarded for Leadership in Next-Generation of Customer Care NASHVILLE, Tenn., March 14, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced that it has been honored with the 2014 Customer Value Leadership Award in Omni-Channel Customer Engagement for Contact Center Outsourcing from Frost & Sullivan. The award is presented to the company that has demonstrated leadership and excellence in implementing strategies that proactively...

2014-03-13 08:26:16

TeleTech's new e-newsletter uncovers how to build an integrated customer engagement strategy. DENVER, March 13, 2014 /PRNewswire/ -- Over the last decade, emerging communication channels - such as mobile, web, and social media - have blossomed into vital avenues for customer interaction. In an effort to bridge the service gaps between these channels, companies are adopting an omnichannel approach. As a matter of fact while 84 percent of retailers believe creating a consistent customer...

2014-03-12 16:29:51

LAKE MARY, Fla., March 12, 2014 /PRNewswire/ -- FARO Technologies, Inc. (NASDAQ: FARO) announced that the FARO Americas' Customer Support group is certified as a Center of Excellence by BenchmarkPortal, a leading contact center research and consulting organization. The Center of Excellence recognition is one of the most prestigious awards in the customer service and support industry. http://photos.prnewswire.com/prnvar/20140312/FL82138 "This certification attests to the fact that...

2014-03-07 23:21:26

All American DISH launches their new website and announces the addition of new Director of Sales & Operations, Omar De La Cruz, as part of exciting changes intended to bring customers an enhanced DISH experience. Indianapolis, Indiana (PRWEB) March 07, 2014 All American DISH announces exciting new changes for 2014. With a focus on customer service and delivering to the expectations of their DISH viewers, the company has recently hired a new Director of Sales & Operations, Omar De...

2014-03-06 23:01:17

MyStar, the only provider of a dealer branded personal assistant service in the automotive industry, announced it would be exhibiting at the annual Agent Summit held in Las Vegas, Nevada. MyStar continues to enjoy tremendous growth and expansion as it brings its successful OEM-level program to this year’s Agent Summit. Dallas, TX (PRWEB) March 06, 2014 MyStar, the only provider of a dealer branded personal assistant service in the automotive industry, announced it would be exhibiting...

2014-03-03 23:04:01

Florida-focused Health Plan One of 50 U.S. Companies to Receive this Distinction, Spanning Nine Industries Miami (PRWEB) March 03, 2014 J.D. Power has named AvMed to its elite list of 2014 Customer Champions as one of just 50 U.S. companies to earn the service excellence honor this year. To qualify for inclusion on this distinguished list of customer service standouts, a company must excel not only within its own industry, but also among the nine industries J.D. Power includes in its...

2014-02-27 23:24:09

Dealerships and OEMs Rely on Real-Time Sales Data from Summit Consulting to Increase Profitability and Retention Dallas, TX (PRWEB) February 27, 2014 Summit Consulting Int’l, Inc., leading experts who work with dealerships and OEMs in building strong, profitable automotive operations, has demonstrated through its 2013 validation study that clients using PSX experience significant increases in sales growth in their wholesale parts operations. The PSX application provides analytics,...

2014-02-27 12:31:18

Paper Illustrates How Live Answering Services Help Your Reputation and Bottom Line PHOENIX, Feb. 27, 2014 /PRNewswire-iReach/ -- Phoenix answering services provider, AnswerNow (http://www.answernowinc.com/), realizes that businesses today are trying to reduce expenses wherever possible. Many companies try to cut costs by using automated systems or voicemail setups to handle incoming calls, especially those received outside of normal office hours. (Photo:...


Word of the Day
bodacious
  • Remarkable; prodigious.
  • Audacious; gutsy.
  • Completely; extremely.
  • Audaciously; boldly.
  • Impressively great in size; enormous; extraordinary.
This word is probably from the dialectal 'boldacious,' a blend of 'bold' and 'audacious.'
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