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Latest Customer service Stories

2014-06-03 08:40:50

PHILADELPHIA, Pa., June 3, 2014 /PRNewswire-iReach/ -- LiveHelpNow, a leading provider of customer service software (SaaS), released the list of the LiveHelpNow Challenge winners for the month of May. The LiveHelpNow challenge is a monthly ranking that lists the top companies providing exceptional customer service. Companies are ranked with a score based on key performance indicators including customer survey results, operator effectiveness and proactive service levels. Photo -...

2014-06-02 23:06:41

Do My Own Pest Control’s CEOs recognize how far they’ve grown, acknowledging that the satisfied customer has always been the root of their success. To thank their supporters, Do My Own Pest Control will be running a month long, daily discount promotion to celebrate ten years of making customers happy. Norcross, Georgia (PRWEB) June 02, 2014 CEOs and brothers Michael and Phillip Gossling have always had a knack for business since they were kids, so teaming up to form Do My Own Pest...

2014-05-22 23:16:09

Steve Prodger brings more than 14 years of sales leadership to SmartAction. El Segundo, CA (PRWEB) May 22, 2014 SmartAction, a provider of Artificial Intelligence voice self-service, announced today that Steve Prodger has joined the company to lead its growing sales team. With more than 14 years of sales management experience in enterprise SaaS technology, Steve has a strong track record of developing and managing world-class, enterprise sales and business development organizations in...

2014-05-21 23:06:00

Confirmit’s prestigious ACE awards program recognizes Deltek for outstanding achievement in customer excellence to increase customer satisfaction and improve business results. Herndon, VA (PRWEB) May 21, 2014 Deltek, the leading global provider of enterprise software and information solutions for government contractors and professional services firms, announced today that it has been awarded a 2014 Confirmit Achievement in Customer Excellence (ACE) Award. The accolade demonstrates...

2014-05-13 16:28:08

Go to booth #1330 for a 'best practices' consultation and enter our drawing to win an onsite program consultation PARSIPPANY, N.J., May 13, 2014 /PRNewswire/ -- As healthcare continues its transition and millions of consumers navigate the marketplace without brand loyalty, it is clear that providers who offer the best customer experience will gain a competitive edge. Learn how Solix, Inc., a leading provider of eligibility, enrollment and multi-channel customer care services, can...

2014-05-13 04:23:52

LIVERPOOL, May 13, 2014 /PRNewswire/ -- A new generation of website design has launched in the UK. Called Dragon King Website Design, the company offers low cost, high quality websites, along with an unrivalled level of customer care and award winning services. The new company will merge http://www.coltecit.com, http://www.area51web.co.uk , http://www.webit.info, http://www.webitseo.co.uk and http://www.trulymadlydeeply.info. Dragon King Website Design will adhere to...

2014-05-12 23:02:30

Frank Vargas leads Uniweld's Customer Service Department to implement new technologies & create stronger customer relationships. Ft. Lauderdale, FL (PRWEB) May 12, 2014 Uniweld Products is a global leader in the manufacturing of tools for the HVAC/R industry as well as oxy/fuel welding and cutting equipment and accessories. Frank Vargas, Uniweld’s Customer Service Manager, has a long standing commitment to global customers and vast experience in the areas of Customer Service,...

2014-05-12 12:36:06

ACCENT Chose SmartAction to Support its Focus on Customer Engagement JEFFERSONVILLE, Ind., May 12, 2014 /PRNewswire/ -- ACCENT Marketing Services, a member of the MDC Partners Network and provider of multi-channel customer engagement solutions today announced that the SmartAction technology will be incorporated into ACCENT's customer engagement centers to support the company's focus on continual innovation around the engagement and satisfaction of its clients' end user customers....

2014-05-12 08:35:32

O'Reilly will leverage more than 25 years of technology and customer support expertise to enhance the Lancope customer experience worldwide ATLANTA, May 12, 2014 /PRNewswire/ -- Lancope, Inc., a leader in network visibility and security intelligence, announces the appointment of Ken O'Reilly as Vice President of Customer Success. O'Reilly brings to Lancope more than 25 years of experience in technology and customer support, holding customer-centric roles with organizations including...

2014-05-08 08:40:12

Confirmit's prestigious awards program recognizes Asurion for outstanding achievement in customer excellence to increase customer satisfaction and improve business results NASHVILLE, Tenn., May 8, 2014 /PRNewswire/ -- Asurion, the global leader in technology protection and support services, was awarded today with Confirmit's highest customer service honor, the Achievement in Customer Excellence (ACE) award in recognition of the company's outstanding use of the Voice of the Customer...


Word of the Day
sough
  • A murmuring sound; a rushing or whistling sound, like that of the wind; a deep sigh.
  • A gentle breeze; a waft; a breath.
  • Any rumor that engages general attention.
  • A cant or whining mode of speaking, especially in preaching or praying; the chant or recitative characteristic of the old Presbyterians in Scotland.
  • To make a rushing, whistling, or sighing sound; emit a hollow murmur; murmur or sigh like the wind.
  • To breathe in or as in sleep.
  • To utter in a whining or monotonous tone.
According to the OED, from the 16th century, this word is 'almost exclusively Scots and northern dialect until adopted in general literary use in the 19th.'
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