Quantcast

Latest Customer service Stories

2014-07-17 12:35:15

No matter what products or services an individual or business supplies, it is of the utmost importance that customers are kept happy. PHOENIX, July 17, 2014 /PRNewswire-iReach/ -- When companies have a negative image online, oftentimes they will skip the first and most crucial step they need to take in order to start improving the way that they look online: assessing the reasons why their customers are so upset about the products and services they received. Photo -...

2014-07-15 08:35:57

Total Compensation Packages Raise the Standard in the Region NORMAN, Okla., July 15, 2014 /PRNewswire/ -- Sitel, a leading global customer care provider, announced today that it will add 150 new positions to its inbound customer experience center in Norman. The new round of hiring is a result of continued business growth. Sitel recently increased its compensation packages to attract the finest customer care professionals in the Norman community....

2014-07-09 12:21:16

PETALUMA, Calif., July 9, 2014 /PRNewswire/ -- Today Robert Rieger, CEO and founder of AVRS, announced that AVRS has earned the most customers in the Business Partner Automation Program. The verification of this milestone is based on recent figures attained from the California Department of Motor Vehicles. AVRS provides innovative solutions to all aspects of the California electronic registration services markets including; new and used car franchises and dealerships, credit unions,...

2014-06-26 23:04:58

IVR Services are initial offering Atlanta, Ga (PRWEB) June 26, 2014 NexxPhase, a company that provides cloud-based services designed to break down silos and enhance the customer engagement with a single view, recently partnered with Contact Solutions to bring business intelligence and customer self-service together. Contact Solutions, a leading provider of cloud-based customer care solutions improved by business intelligence are experts at guiding governments and commercial enterprises...

2014-06-12 23:13:56

The first week in October is Customer Service Week – CSWeek.com celebrates the contributions of customer service professionals worldwide. Boonton, NJ (PRWEB) June 12, 2014 The Customer Service Group announced today that Customer Service Week 2014 will be celebrated October 6 through October 9. Since 1991, the Customer Service Group has sponsored Customer Service Week to raise awareness of the importance of customer service and to honor service professionals worldwide. “Customer...

2014-06-12 08:24:59

NEW YORK, June 12, 2014 /PRNewswire/ -- The overwhelming majority of business-to-business (B2B) organizations are spending more on initiatives to improve their customers' experience but many are not getting the most return on those investments, according to new research from Accenture (NYSE: ACN). In fact, the study, based on a survey of 1,458 sales, service and customer executives of B2B companies in 13 countries, suggests most (76 percent) may be wasting up to half of their investment on...

2014-06-12 04:21:46

LONDON, June 12, 2014 /PRNewswire/ -- BUSINESSES in the UK need to rapidly up their customer service levels or risk losing a vast proportion of their customers, a new study from Expert Market [http://www.expertmarket.co.uk ] has revealed. While good relations with customers have always been important for companies, the new findings show just how short Brits' loyalties are if they feel they are not being treated right. - Three quarters (72.4%) of UK...

2014-06-03 08:40:50

PHILADELPHIA, Pa., June 3, 2014 /PRNewswire-iReach/ -- LiveHelpNow, a leading provider of customer service software (SaaS), released the list of the LiveHelpNow Challenge winners for the month of May. The LiveHelpNow challenge is a monthly ranking that lists the top companies providing exceptional customer service. Companies are ranked with a score based on key performance indicators including customer survey results, operator effectiveness and proactive service levels. Photo -...

2014-06-02 23:06:41

Do My Own Pest Control’s CEOs recognize how far they’ve grown, acknowledging that the satisfied customer has always been the root of their success. To thank their supporters, Do My Own Pest Control will be running a month long, daily discount promotion to celebrate ten years of making customers happy. Norcross, Georgia (PRWEB) June 02, 2014 CEOs and brothers Michael and Phillip Gossling have always had a knack for business since they were kids, so teaming up to form Do My Own Pest...

2014-05-22 23:16:09

Steve Prodger brings more than 14 years of sales leadership to SmartAction. El Segundo, CA (PRWEB) May 22, 2014 SmartAction, a provider of Artificial Intelligence voice self-service, announced today that Steve Prodger has joined the company to lead its growing sales team. With more than 14 years of sales management experience in enterprise SaaS technology, Steve has a strong track record of developing and managing world-class, enterprise sales and business development organizations in...


Word of the Day
reremouse
  • A bat.
The word 'reremouse' comes from Middle English reremous, from Old English hrēremūs, hrērmūs ("bat"), equivalent to rear (“to move, shake, stir”) +‎ mouse.
Related