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Latest Customer service Stories

2014-01-10 23:20:46

Information from customer reviews to be used to improve customer satisfaction. Los Angeles, CA (PRWEB) January 10, 2014 DrivingHistory.com is starting a program where customers will be encouraged to review their experiences with their reports and services, the company announced yesterday. “We want to get a sense of how we are doing and where we can improve,” a DrivingHistory.com spokesman said. “We believe that by getting customers to provide us with an honest review, we can find...

2014-01-08 12:31:46

New Ricoh-commissioned study by independent consulting firm reveals pervasive gap between customers' expectations and the experience employees can actually deliver MALVERN, Pa., Jan. 8, 2014 /PRNewswire/ -- Much has been said about the decline of customer service, but it's especially unfortunate when customer-facing employees desperately want to please - yet can't. This appears to be the case for nearly 9 in 10 (89 percent) of customer-facing employees - e.g., bank clerks, call...

2014-01-04 23:23:47

Hopes Review Will Lead to Better Customer Service in 2014 Houston, TX (PRWEB) January 03, 2014 MugshotsLookup.com is starting an internal review of their customer service polices to see if there is room for improvement in the new year, the company said yesterday. “We believe that we have high customer service standards,” a MugshotsLookup.com spokesman said. “But we can't know how high those standards are and where we can look for improvement until we do an overall review. That...

2014-01-04 23:02:03

New effort designed to better deal with each and every customer complaint. Denver, CO (PRWEB) January 04, 2014 WarrantChecks.org is launching a major initiative to better resolve each and every customer complaint, the company announced yesterday. “Dealing with situations that lead to a customer complaint has become our top priority,” a WarrantChecks.org spokesman said. “We are actively diverting money from marketing and IT efforts to make sure that we resolve each and every...

2013-12-31 23:25:42

Newest phase is most recent part of their ongoing launch effort. San Diego, CA (PRWEB) December 31, 2013 FuneralRecord.com has just completed the launch of their customer complaint response team, the company announced yesterday. “The first two phases of our launch are done,” a FuneralRecord.com spokesman said. “We have our website up and running. Our social media channels are in place. Now is the time for us to have a team available to deal with any questions or concerns our...

2013-12-31 23:25:41

Plans to put together new customer service guidelines to respond to a complaint faster. Houston, TX (PRWEB) December 31, 2013 DrivingHistory.com is launching a new customer service initiative in order to solve each and every customer complaint as quickly and fairly as possible, the company announced yesterday. “What we are looking at doing is seeing how much we can improve our customer complaint division in the new year,” a DrivingHistory.com spokesman said. “We think the end of...

2013-12-31 23:25:37

New Measures the Result of a Year-End Company Review Houston, TX (PRWEB) December 31, 2013 DeathCertificateLookup.com is launching several major new initiatives in 2014 in order to improve the way they serve their customers, the company announced yesterday. “We spent the last month doing a year-end review of our company,” a DeathCertificateLookup.com spokesman said. “We managed to identify multiple ways that we can improve how we serve our customers. Now, we are going to put those...

2013-12-31 23:25:35

Plans to Resolve Each and Every Customer Complaint Faster Than Before Chicago, IL (PRWEB) December 31, 2013 CarHistory.us.org has started a major new customer service training initiative to better handle a complaint when it comes in from a customer, the company announced yesterday. “We think that we have a great complaint resolution team working here,” a CarHistory.us.org spokesman said. “But we can always improve. New training methods are being created all the time, and we want to...

2013-12-23 23:22:40

The recently launched electronics, computers, jewelry and general merchandise retailer puts quality goods, customer satisfaction and employee relations first. New York, New York (PRWEB) December 23, 2013 Online retail outlets that promise big and deliver little are a dime a dozen. All too often, consumers who want high-quality products, competitive pricing and exceptional service find themselves gravely disappointed – wanting more, but never getting it. Until now, that is. Consumers...

2013-12-20 23:24:37

Review is third part of company launch cycle. Denver, CO (PRWEB) December 20, 2013 HomeValueRecords.org is launching a review of how the first two phases of their launch cycle went in order to identify and fix any glitches that led to customer complaints, the company announced yesterday. “Getting a new company up and running is never easy,” a HomeValueRecords.org spokesman said. “You need to review what you are doing every step of the way. Now that we have launched our website and...


Word of the Day
sough
  • A murmuring sound; a rushing or whistling sound, like that of the wind; a deep sigh.
  • A gentle breeze; a waft; a breath.
  • Any rumor that engages general attention.
  • A cant or whining mode of speaking, especially in preaching or praying; the chant or recitative characteristic of the old Presbyterians in Scotland.
  • To make a rushing, whistling, or sighing sound; emit a hollow murmur; murmur or sigh like the wind.
  • To breathe in or as in sleep.
  • To utter in a whining or monotonous tone.
According to the OED, from the 16th century, this word is 'almost exclusively Scots and northern dialect until adopted in general literary use in the 19th.'
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