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Latest Customer Stories

2014-07-24 12:31:14

Customer satisfaction and high retention rate prove to be a testament to 25 years in business POTTSVILLE, Pa., July 24, 2014 /PRNewswire/ -- EXTOL International, a leading provider of end-to-end business integration software and services, has earned a high Net Promoter Score® of 70.15. This loyalty metric is used by companies around the world to gauge customer satisfaction, and provide visibility to areas for growth. As part of its 25(th) anniversary celebration, EXTOL engaged with...

2014-07-10 08:24:35

PORTLAND, Ore., July 10, 2014 /PRNewswire/ -- Rentrak, the leader in precisely measuring movies and TV everywhere, and Consumer Orbit, a consumer science company, today announced a major integration of a large well-known CPG advertiser's customer segmentation system merged with Rentrak's local market and national television ratings. Consumer Orbit will use Rentrak ratings with its targeted segments to plan the advertiser's local and national television campaigns for the coming year....

2014-07-03 23:01:31

PlanetRx has demonstrated improved customer satisfaction ratings with timely order fulfillment and increased offerings aimed at improving customers’ healthy lifestyles. Lakeland, FL (PRWEB) July 03, 2014 PlanetRx re-launched one year ago with the lofty goal of improving customer’s healthy lifestyles. PlanetRx now specializes in providing the highest quality over-the-counter (OTC) medications and health care products to enrich the lives and improve the health of their customers. The...

2014-07-02 23:06:32

Brings Real Customer Reviews Directly to Auto Body Shop Websites Chicago, IL (PRWEB) July 02, 2014 Customer reviews can have a big impact on purchasing decisions, provided consumers can find the reviews they’re looking for and have confidence that those reviews are from real customers. To help repairers prominently display their real customer reviews directly in front of potential customers, CCC has introduced Carwise™ Review Plugins. These dynamic mini applications create a dedicated...

2014-06-30 20:21:57

Nominate business leaders who are advancing their organizations' customer-centricity efforts by July 7. STAMFORD, Conn., June 30, 2014 /PRNewswire/ -- Ten years ago, 1to1 Media launched the Customer Champions program to highlight business leaders' advancements and innovations around customer experience for their organizations. Over the years, these passionate evangelists have raised the bar for customer experience across all industries. 1to1 Media invites you to nominate a business leader who...

2014-06-18 23:09:22

Digital Marketing Solutions Provider Takes Home Silver Stevie® for Outstanding Customer Service Emeryville, California (PRWEB) June 18, 2014 Lyris today announced it received a Silver Stevie® Award in the Customer Service Department of the Year category in the nation’s premier business awards program, The 12th Annual American Business Awards. More than 3,300 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration...

2014-06-12 23:13:56

The first week in October is Customer Service Week – CSWeek.com celebrates the contributions of customer service professionals worldwide. Boonton, NJ (PRWEB) June 12, 2014 The Customer Service Group announced today that Customer Service Week 2014 will be celebrated October 6 through October 9. Since 1991, the Customer Service Group has sponsored Customer Service Week to raise awareness of the importance of customer service and to honor service professionals worldwide. “Customer...

2014-05-13 04:23:52

LIVERPOOL, May 13, 2014 /PRNewswire/ -- A new generation of website design has launched in the UK. Called Dragon King Website Design, the company offers low cost, high quality websites, along with an unrivalled level of customer care and award winning services. The new company will merge http://www.coltecit.com, http://www.area51web.co.uk , http://www.webit.info, http://www.webitseo.co.uk and http://www.trulymadlydeeply.info. Dragon King Website Design will adhere to...

2014-04-08 23:24:03

Corporate-wide Initiatives Drive High Customer Satisfaction Ratings Philadelphia (PRWEB) April 08, 2014 ERT, a leading global solution provider for high-quality patient safety and efficacy endpoint data collection, today announced it has received Omega Management Group Corp.’s NorthFace ScoreBoard (NFSB) AwardSM for consistently delivering outstanding customer service in 2013. This marks the second year in a row that ERT has been recognized for achieving excellence in customer...

2014-03-26 16:26:16

It is probably not a good idea to shop for leisure travel from the office during business hours, according to a new study from Rice University and Iowa State University. Using data from a major online hotel reservation site, the study examined the quality of the hotel that consumers chose for their vacations and subsequently how satisfied they were with their stay. They found that consumers who traveled farther and made reservations during business hours were more likely to select higher...


Word of the Day
drawcansir
  • A blustering, bullying fellow; a pot-valiant braggart; a bully.
This word is named for Draw-Can-Sir, a character in George Villiers' 17th century play The Rehearsal.
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