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Last updated on April 19, 2014 at 13:20 EDT

Latest CustomerContactChannels Stories

2013-02-19 12:29:08

PLANTATION, Fla., Feb. 19, 2013 /PRNewswire/ -- C3/CustomerContactChannels, a global provider of customer management solutions, announced that its C3 Labs team has just released two new apps for internal and client use that redefines real time monitoring of its operations. (Logo: http://photos.prnewswire.com/prnh/20100804/FL45975LOGO ) The C3 Analytics app, available for both iPhone and Android devices, provides updates on all key performance metrics delivered straight to...

2012-12-18 12:25:32

PLANTATION, Fla., Dec.18, 2012 /PRNewswire/ -- C3/CustomerContactChannels, a global provider of customer management solutions, is spreading a little holiday cheer by donating time and money to HANDY, a charity in Broward County founded in 1985 whose mission is to embrace, educate, and empower vulnerable youth to become engaged, productive adults. (Logo: http://photos.prnewswire.com/prnh/20100804/FL45975LOGO ) C3 chose to adopt HANDY as its holiday charity because it is a smaller...

2012-10-02 10:29:44

PLANTATION, Fla., Oct. 2, 2012 /PRNewswire/ -- David Epstein, one of the co-founders, and chairman and CEO of C3/CustomerContactChannels (C3), was named a top South Florida entrepreneur by the South Florida Business Journal. He won the award in the category of Serial Entrepreneurs and was honored at a dinner ceremony Thursday, September 27th in Fort Lauderdale. (Logo: http://photos.prnewswire.com/prnh/20100804/FL45975LOGO ) Epstein has had entrepreneurial blood running through his veins...

2012-09-24 10:27:04

PLANTATION, Fla., Sept. 24, 2012 /PRNewswire/ -- C3/CustomerContactChannels (C3), a global provider of customer management solutions, announced that it is actively seeking to hire over 150 new customer service agents for its McGregor, TX customer contact center. (Logo: http://photos.prnewswire.com/prnh/20100804/FL45975LOGO ) C3's hiring surge will support clients in the telecommunications, healthcare, and social commerce industries in preparation for increased call volume through the...

2012-09-24 10:27:00

PLANTATION, Fla., Sept. 24, 2012 /PRNewswire/ -- C3/CustomerContactChannels (C3), a global provider of customer management solutions, announced that it is actively seeking to hire hundreds of new customer service agents for its Tucson, AZ customer contact center. (Logo: http://photos.prnewswire.com/prnh/20100804/FL45975LOGO ) C3's hiring surge will support clients in the telecommunications, healthcare, and social commerce industries in preparation for increased call volume through the...

2012-09-04 22:21:55

PLANTATION, Fla., Sept. 5, 2012 /PRNewswire/ -- C3/CustomerContactChannels (C3), a global provider of customer management solutions, helps thousands of customers every day, handling difficult situations. Every once in a while, the heroic efforts of customer contact center employees are recognized. Recently, C3's Vice President Michael Baldwin was nominated for The Learning Development Professional of the Year Award by the Quality Assurance Training Connection. This award recognizes training...

2012-08-01 06:20:30

PLANTATION, Fla., Aug. 1, 2012 /PRNewswire/ -- C3/CustomerContactChannels ("C3"), a global provider of customer management solutions, has opened a new customer contact center in Guatemala City, Guatemala to serve its growing client base. The new location will handle inbound customer service and reservations calls, in both English and Spanish language, that originate from the United States and other parts of Latin America. Initially, agents will handle reservations and customer service...

2012-07-11 06:25:11

PLANTATION, Fla., July 11, 2012 /PRNewswire/ -- C3/CustomerContactChannels ("C3"), a global provider of customer management solutions, announced today that it is adding up to 1,500 jobs to service its fast growing roster of Fortune 500 clients. Most of the positions are for customer contact representatives who will handle inbound consumer calls, and some that will exclusively handle issues and inquiries that originate through social media. The jobs will be spread throughout three C3 call...

2012-05-30 06:24:01

PLANTATION, Fla., May 30, 2012 /PRNewswire/ -- Former college and pro football quarterback John Congemi has accepted the position of Director of Corporate Development for C3/CustomerContactChannels, a global provider of customer contact services. (Logo: http://photos.prnewswire.com/prnh/20100804/FL45975LOGO) Congemi, who will be based at the firm's corporate headquarters in Plantation, Fla., will coordinate business development, as well as initiate and support key client relationships for...

2012-05-02 06:22:47

PLANTATION, Fla., May 2, 2012 /PRNewswire/ -- C3/CustomerContactChannels ("C3"), a global provider of customer management services, has greatly enhanced its ability to reach and interact with customers through social media channels thanks to the addition of some exciting new technology. (Logo: http://photos.prnewswire.com/prnh/20100804/FL45975LOGO ) C3 just completed an exclusive deal with Social Dynamx to become the first business process outsourcing company in the world to use its...