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Latest Dialer Stories

2014-07-03 23:09:29

The new Innovative Dialer can dial any number in any document just by highlighting the number and clicking. Once clicked, the IP phone goes off hook and the number is dialed without ever touching the keys on the phone. Sarasota, Florida (PRWEB) July 03, 2014 IPitomy, a leader in VoIP unified communications platforms including premise based and virtual cloud based business solutions, announced today that its ‘Contacts Manager’ dialing software is now available to all IPitomy dealers....

2014-07-02 23:08:22

B2B Sales Managers Can Remotely Listen in on Live Conversations and “Mentor” Reps With “Whisper Mode” Feature (PRWEB) July 02, 2014 ConnectLeader® announces the availability of the Remote Coach function as part of the ConnectLeader Version 5.0 enhancements. Remote Coach allows sales managers to listen in on calls in real time. The “Whisper Mode” allows the manager to ‘whisper’ instructions to the sales rep. without the customer hearing them. “Before we added the...

2014-06-26 23:04:28

The ConnectLeader® dialing platform offers “out-of-the-box” integration with Microsoft Dynamics® CRM Online, Microsoft Dynamics CRM On-Demand, and Microsoft Dynamics CRM Internet Facing Deployment (IFD) allowing users to accelerate the outbound calling process and improve sales productivity. Salem, NH (PRWEB) June 26, 2014 ConnectLeader® announces the launch of an integrated connector for users of Microsoft Dynamics® Online CRM applications. The ConnectLeader Team...

2014-06-17 23:11:55

Connect First, an award-winning telecommunications company, will sponsor the 2014 ICSA Summit on June 24, at the Aurora Summit. Aurora, Colo. (PRWEB) June 17, 2014 Connect First has announced that it will sponsor the 2014 ICSA Summit in Aurora, Colo. The event will take place June 24 from 10 a.m. – 2 p.m. at the Aurora Summit. The ICSA summit will help customer support groups take their services to the next level. The summit includes guest speakers Claudia Hiatt, a certified Dream...

2014-06-16 16:21:26

SAN FRANCISCO, June 16, 2014 /PRNewswire/ --The California Public Utilities Commission (CPUC) today reminded residential and business customers served by the 415 area code that they need to prepare for the introduction of the new 628 area code overlay. The 628 area code will be added, or overlaid, to the 415 regions to ensure businesses and consumers have access to telephone numbers from their wireline and wireless carrier of choice. With the 415/628 area code overlay, customers must dial...

2014-06-11 23:00:49

Experts at Voip-Catalog.com decide the best 3 call center software providers for 2014. (PRWEB) June 11, 2014 Call center businesses can improve their profits and decrease their expenses by signing up for VoIP services. VoIP services can also enhance communications between customers and customer service representatives. VoIP services provide many services such as Internet calling, long distances calling services, chat and multiple other features. When selecting the right call center...

2014-06-03 08:31:25

Cloud solutions a key component in keeping education affordable by reducing operational costs SALT LAKE CITY, June 3, 2014 /PRNewswire/ -- inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a leader in professional education and training is moving to the cloud and implementing inContact's award winning Personal Connection(TM) Outbound Solution in order to improve customer service efficiency....

2014-05-07 23:03:36

New mobile dialers are available with over 24 different skins and themes to VoIP operators, OEMS and their subscribers. Princeton, NJ (PRWEB) May 07, 2014 Rapidsoft Systems, a leading developer of mobile VoIP and other advanced technology solutions, today announced new updates to its mobile dialer products. It has released several new designs this week, and now offers over 24 different skins and themes for mobile dialers to VoIP operators, OEMS and their subscribers. The new dialers are...

2014-04-17 23:11:18

Connect First, an award-winning telecommunications company, is offering a discounted rate of 25% off any conference package at the 2014 ICMI Contact Center Expo & Conference. Details below. San Diego, Calif. (PRWEB) April 17, 2014 Connect First will be exhibiting in booth #320 at the ICMI Contact Center Expo & Conference May 6-9 in San Diego, Calif. Presented by the International Customer Management Institute (ICMI), Contact Center Expo & Conference is the leading global...

2014-04-09 23:26:40

Connect First, an award-winning telecommunications company, has won the 2014 PACE Technovation award for their innovative product Connect First Safe, which prevents outbound dialing customers from violating the new Telephone Consumer Protection Act (TCPA) regulations. Hollywood, FL (PRWEB) April 09, 2014 Connect First Safe has won the 2014 PACE Technovation Award, which recognizes innovation in products and services within the telecommunications industry. Connect First received the award...


Word of the Day
caparison
  • A cloth or covering, more or less ornamented, laid over the saddle or furniture of a horse, especially of a sumpter-horse or horse of state.
  • Clothing, especially sumptuous clothing; equipment; outfit.
  • To cover with a caparison, as a horse.
  • To dress sumptuously; adorn with rich dress.
This word ultimately comes from the Medieval Latin 'cappa,' cloak.
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