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Last updated on April 24, 2014 at 21:24 EDT

Latest Dispatcher Stories

2014-04-16 16:21:08

SEATTLE, April 16, 2014 /PRNewswire/ -- Horizon Air and the Transport Workers Union today jointly announced that the carrier's 17 dispatchers have ratified a new four-year contract by a ratio of 82 percent. "I very much appreciate the hard work of both negotiating teams, and am pleased the agreement was ratified by such a large majority of the members," said Gene Hahn, Horizon Air's senior vice president of operations. "I remain grateful for the services our licensed dispatchers...

2014-04-16 08:38:28

Third Annual Awards Recognize U.S. 9-1-1 Call-Takers; From Rescuing Victim in Car Swept Away by Flood to Finding Kidnappers to Saving Lives in Medical Emergencies, Winner and Four Regional Honorees Praised for Excellence FRAMINGHAM, Mass., April 16, 2014 /PRNewswire/ -- April is National 9-1-1 Education Month and the second full week is also traditionally celebrated as National Public Safety Telecommunications Week. With this in mind, the third Annual Smart Telecommunicator Awards kicked-off...

2014-04-15 08:37:16

MADISON, Conn., April 15, 2014 /PRNewswire/ -- PowerPhone, a leading provider of training services and 911 call handling protocols, today announced the release of their entire continuing education curriculum online. A 2012 survey conducted by the company revealed a growing need for easing and more cost-effective continuing education training for public safety personnel, with 78% of personnel expected to take at least one online course in 2013. With this launch, PowerPhone will provide...

2014-04-08 08:38:28

WASHINGTON, April 8, 2014 /PRNewswire/ -- Emergency call takers have a new opportunity for professional education and development as the Friends of 9-1-1 initiative announces the availability of Telecommunicator Continuing Education Scholarships. Applications for the program are being accepted through April 30 and are open to any 9-1-1 call taker with at least one year of experience and good standing with his or her employer. "Working in 9-1-1 is a rewarding but pressure-packed job,"...

2014-03-31 08:34:20

From Assisting Air Traffic Controllers in Dealing with Plane Crashes to Helping Callers in Submerged Cars, Public Encouraged to Vote and Help Recognize 9-1-1 Telecommunicator Excellence FRAMINGHAM, Mass., March 31, 2014 /PRNewswire/ -- For the past several weeks, 9-1-1 call-takers and dispatchers (telecommunicators) in the United States have been nominated by their colleagues and citizens for the third annual Smart Telecommunicator Awards. Today, Rave Mobile Safety, the trusted software...

2014-03-24 12:34:29

Michigan Dispatcher Honored with SmartSave Award by Smart911 in Recognition of Efforts to Effectively Dispatch Proper Response Teams to Citizen in Need IONIA COUNTY, Mich. and FRAMINGHAM, Mass., March 24, 2014 /PRNewswire/ -- A telecommunicator with Michigan's Ionia County Central Dispatch (ICCD) was recognized for outstanding efforts to aid a citizen in need using Smart911, the County's 9-1-1 service aimed at improving emergency response. ICCD Director Jim Valentine presented...

2014-02-26 08:34:13

Nominations Now Being Accepted as National Public Safety Telecommunicators Week Approaches FRAMINGHAM, Mass., Feb. 26, 2014 /PRNewswire/ -- Rave Mobile Safety, the trusted software partner for campus and public safety, announced today that nominations are now being accepted for the third annual Smart Telecommunicator Awards. In support of National Public Safety Telecommunicators Week, held annually in April, the awards program recognizes 9-1-1 call-takers and dispatchers from across...

2014-02-20 23:31:22

Critical seconds have been shaved off fire and medical response times in Cedar Park, Tex., and vicinity now that the city has installed US Digital Designs' Phoenix G2 Station Alerting System. Phoenix, AZ (PRWEB) February 20, 2014 Thanks to groundbreaking fire station communications technology powered by Tempe, Ariz.-based US Digital Designs (stationalerting.com), critical seconds have been shaved off fire and medical response times in Cedar Park, Tex., and vicinity. In fact, Cedar...

2014-02-10 08:31:49

DuPage County Dispatcher Honored with SmartSave Award by Smart911 in Recognition of Efforts to Effectively Dispatch Proper Response Teams to a Citizen in Need DUPAGE COUNTY, Ill. and FRAMINGHAM, Mass., Feb. 10, 2014 /PRNewswire/ -- A telecommunicator with the Addison Consolidated Dispatch Center has been recognized for her outstanding efforts to aid a citizen in need using Smart911, the County's 9-1-1 service aimed at improving emergency response. The Emergency Telephone System Board...

2014-01-15 23:22:59

Real-Time, Anytime, Anywhere, Secure, Cloud-Based Communication between Dispatchers, Responders, Hospital ER’s, Public Health Departments, Police, Fire, and Emergency Medical Services! Greenbelt, MD (PRWEB) January 15, 2014 DataTech911 is pleased to announce the release of StatusNet911 Web providing true interoperability, with instant communication across multiple networks. StatusNet911 Web augments existing communication systems and facilitates the critical exchange of information...