Latest eDigitalResearch Stories

2014-11-17 08:36:20

LONDON, November 17, 2014 /PRNewswire/ -- - Almost three quarters of UK consumers have heard of Black Friday, with nearly one quarter participating

2014-08-20 08:32:30

LONDON, August 20, 2014 /PRNewswire/ -- According to the latest eDigitalResearch Retail Social Media Benchmark results, Amazon have managed to capture some of the highest

2011-02-05 00:00:43

The latest eRetail Benchmark results show that exceptional customer service remains a key differential for top performing retail websites, as pure play ‘etailer’ Figleaves tops the overall league table with outstanding telephone and email customer contact.

2011-01-29 00:02:17

The latest eCustomerServiceIndex (eCSI) results from eDigitalResearch and IMRG in January 2011 show that consumers are using digital devices on the high street to give store feedback, check stock levels and check that they are getting the best deals. (PRWeb UK) January 27, 2011 The emergence of MEcommerce has seen the consumer taking control and having the power to shop when they want, where they want and how they want.

2011-01-29 00:01:51

Multichannel retailer Marks and Spencer has topped the overall league table in the second ever mCommerce benchmark study, providing consumers with a functional yet stylish mobile site to compliment their online offering. (PRWeb UK) January 28, 2011 The study, undertaken by eDigitalResearch, assessed the shopping process on both optimised and non-optimised sites, looking at first impressions through to product delivery.

2011-01-22 00:00:39

The popularity and uptake of retail brands on social networking sites shows no signs of slowing down with the majority retailers more than doubling their following on various social media platforms over the past six months. (PRWeb UK) January 21, 2011 New research from leading market research specialists, eDigitalResearch shows that Facebook remains the most popular site for retailers to connect with online users, with Topshop now actively engaged with well over 1 million customers via the...

2011-01-07 00:00:48

A dramatic 86% of UK consumers logged onto the internet over Christmas day and Boxing day this year, an increase of over 10% when compared with figures from 2009. (PRWeb UK) January 6, 2011 The recent results from leading digital market research specialists eDigitalResearch also found that 22% of online users accessed the internet via their smart devices, confirming the increased popularity and importance of mobile commerce for retailers in the coming months as consumer behavior continues...

2010-12-15 00:00:45

The latest eTravel Benchmark results show that online satisfaction with travel websites is steadily beginning to improve.

2010-12-11 00:00:43

To help operational, marketing and research professionals effectively monitor immediate business performance, leading market research specialist eDigitalResearch have announced the development of eDigitalDashboard – an interactive, personalised and condensed summary report of Key Performance Indicator’s (KPI’s) and top line statistics, providing an instant visual ‘snapshot’ of real time business results. (PRWeb UK) December 10, 2010 As online activity...