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Latest enterprise feedback management Stories

2011-08-16 07:00:00

PALO ALTO, Calif., Aug. 16, 2011 /PRNewswire/ -- Medallia, the global leader in software-as-a-service Customer Experience Management (CEM) solutions, today announced that Sandvik Coromant, the world's leading producer of tools for turning, milling, and drilling, has selected Medallia to power new initiatives in managing its major corporate customer relationships in the US. Sandvik Coromant partners with customers in the automotive, aerospace, die and mold, and general engineering...

2011-08-08 07:04:00

PALO ALTO, Calif., Aug. 8, 2011 /PRNewswire/ -- Attensity, the leading provider of text analytics solutions for Customer Experience Management (CEM), today announced the results of a new voice of the customer (VoC) survey titled "Voice of the Customer: Data-Based Analysis of Adoption and Optimization of VoC Initiatives." The survey, conducted by ThinkJar and sponsored by Attensity, offers a comprehensive look at the key factors determining the success of enterprise VoC deployments....

2011-07-26 07:00:00

PALO ALTO, Calif., July 26, 2011 /PRNewswire/ -- Medallia, the global leader in software-as-a-service Customer Experience Management (CEM) solutions, today announced the latest release of its Medallia Key Account Experience product. The solution has already helped many of the world's largest companies - including Pershing LLC, a BNY Mellon company, Sandvik Coromant, and Steelcase Inc. - achieve significant results. Medallia's Key Account Experience product is designed to help global B2B...

2011-07-25 12:51:00

PALO ALTO, Calif., July 25, 2011 /PRNewswire/ -- WHAT: Inside Pershing's Voice of the Customer Command Center WHO: Vice President of Quality Management at Pershing, Tim Keough, and Senior Director of Product Solutions at Medallia, Dan Lee. WHEN: Wednesday, July 27, 2011 at 10:00a.m. Pacific Daylight Time WHERE: Register for this webinar: http://viewpoint.customerthink.com/forms/ct-medallia - register Financial institutions lead other industries when it comes to the use of analytics....

2011-07-12 08:00:00

SAN FRANCISCO and TORONTO, July 12, 2011 /PRNewswire/ -- MarketTools, Inc., the leading provider of software and services for market research and enterprise feedback management, and AskingCanadians(TM), a full-service online data collection firm with an online research community of 160,000 Canadian consumers, today announced that AskingCanadians has adopted MarketTools® TrueSample® as its quality solution for all of its online consumer research. "As the...

2011-07-06 08:00:00

SAN FRANCISCO, July 6, 2011 /PRNewswire/ -- MarketTools, Inc., the leader in software and services for enterprise feedback management (EFM) and market research, today announced that Diebold, Incorporated, a global leader in providing integrated self-service delivery and security systems and services, has selected MarketTools CustomerSat to support its voice of the customer program. "Customer loyalty is a top priority for the company," said John M. Deignan, vice president and chief...

2011-06-28 08:00:00

LONDON and SAN FRANCISCO, June 28, 2011 /PRNewswire/ -- Kantar, the insight, information and consultancy division of WPP and one of the world's largest providers of on-line research, and MarketTools, the leader in software and services for market research and enterprise feedback management (EFM), today announced that they have formed a partnership, effective July 1, 2011, in which Kantar will roll out MarketTools® TrueSample® as its quality solution for...


Word of the Day
cock-a-hoop
  • Exultant; jubilant; triumphant; on the high horse.
  • Tipsy; slightly intoxicated.
This word may come from the phrase 'to set cock on hoop,' or 'to drink festively.' Its origin otherwise is unclear. A theory, according to the Word Detective, is that it's a 'transliteration of the French phrase 'coq a huppe,' meaning a rooster displaying its crest ('huppe') in a pose of proud defiance.' Therefore, 'cock-a-hoop' would 'liken a drunken man to a boastful and aggressive rooster.'
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