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Latest enterprise feedback management Stories

2011-06-16 00:00:27

SHRM offers benchmark comparisons between an individual company's employee job satisfaction/employee engagement data and SHRM's benchmark database of U.S.

2011-06-08 08:00:00

SAN FRANCISCO, June 8, 2011 /PRNewswire/ -- MarketTools, Inc.®, the leader in software and services for enterprise feedback management (EFM) and market research, today announced that Philadelphia Insurance Companies (PHLY), a member of the Tokio Marine Group, has selected MarketTools CustomerSat(TM) for its voice of the customer (VOC) initiatives.

2011-05-25 08:00:00

SAN FRANCISCO, May 25, 2011 /PRNewswire/ -- Just in time for the summer travel season kicking off Memorial Day weekend, MarketTools, Inc., the leader in software and services for enterprise feedback management (EFM) and market research, has issued a study on travelers' flying experiences over the past six months, highlighting a number of sources of dissatisfaction with airlines.

2011-05-17 07:00:00

PALO ALTO, Calif., May 17, 2011 /PRNewswire/ -- What: Medallia Contact Center webinar with Forrester analyst Andrew McInnes When: Tuesday, May 24, 2011 at 10:00a.m.

2011-05-13 08:00:00

SAN FRANCISCO, May 13, 2011 /PRNewswire/ -- MarketTools, Inc., the leader in software and services for enterprise feedback management (EFM) and market research, today announced that the company was named a finalist for a Stevie®Award in the "Most Innovative Company of the Year" category of the 2011 American Business Awards(SM).

2011-05-12 07:00:00

PALO ALTO, Calif., May 12, 2011 /PRNewswire/ -- Medallia, the global leader in Software-as-a-Service Customer Experience Management (CEM) solutions, today announced that it has become a Founding Corporate Member and a Gold Sponsor of the Customer Experience Professionals Association (CXPA), a global industry trade group whose members are committed to creating and maintaining an overall positive customer experience.

2011-05-03 07:37:00

SAN FRANCISCO, May 3, 2011 /PRNewswire/ -- A recent survey of more than 500 decision makers shows that the IT role within small- and mid-sized businesses (SMBs) is evolving to include business development and day-to-day operations responsibilities. The survey, conducted by Zoomerang Online Surveys and Polls, provides a glimpse of how IT is managed among SMBs and offers a snapshot of cloud computing awareness and adoption. According to the survey, of the 78 percent indicating they have...

2011-04-14 08:00:00

SAN FRANCISCO, April 14, 2011 /PRNewswire/ -- With tax day looming, MarketTools, Inc., the leader in software and services for enterprise feedback management (EFM) and market research, has issued a study revealing that 81 percent of adults who have already completed their 2010 federal income taxes filed their returns electronically, up from 76 percent who e-filed for 2009.

2011-03-30 10:06:00

SAN FRANCISCO, March 30, 2011 /PRNewswire/ -- MarketTools, Inc., the leader in software and services for feedback and market research, today announced the addition of Adaptive Role-based Reporting to its MarketTools CustomerSat enterprise feedback management (EFM) solution.

2011-03-11 08:00:00

SAN FRANCISCO, March 11, 2011 /PRNewswire/ -- MarketTools, Inc., the leader in software and services for enterprise feedback management (EFM) and market research, has been recognized as a "Hot" vendor in the 2011 Value Index for Customer Experience Management: Customer Feedback Management report.


Word of the Day
bretelles
  • In dressmaking, straps running from the belt in front over the shoulders to the belt in the back, with more or less elaboration of trimming and outline. They usually broaden at the shoulder and narrow toward the waist.
The word 'bretelles' comes from a French word meaning 'braces'.