Quantcast

Latest enterprise feedback management Stories

2011-03-07 07:00:00

MOUNTAIN VIEW, Calif., March 7, 2011 /PRNewswire/ -- Omnicell, Inc., (Nasdaq: OMCL) a leading provider of medication management systems to health care facilities, today announced that the company has won a 2011 MarketTools Achievement in Customer Excellence (ACE) Award. The accolade acknowledges Omnicell's outstanding commitment to customer service via its support desk and onsite services. These programs are a critical part of Omnicell's mission to design solutions that improve workflow...

2011-03-02 08:00:00

SAN FRANCISCO, March 2, 2011 /PRNewswire/ -- With Employee Appreciation Day approaching on Friday, March 4, a new study released today by MarketTools, Inc., the leader in software and services for enterprise feedback management (EFM) and market research, revealed that most employees may not feel very appreciated. Nearly 50 percent of employees surveyed have considered leaving their current jobs, and 21 percent have applied for another job in the past six months. According to the study,...

2011-03-01 08:00:00

SAN FRANCISCO, March 1, 2011 /PRNewswire/ -- MarketTools, Inc. today announced the winners of the 2011 MarketTools ACE (Achievement in Customer Excellence) Awards for Best Use of EFM, recognizing the organizations that best use their enterprise feedback management (EFM) to increase customer, employee and/or partner satisfaction, contributing to positive business results. The Best Use of EFM awards were added to this year's MarketTools ACE Awards program, now in its sixth year, to...

2011-02-17 08:00:00

SAN FRANCISCO, Feb. 17, 2011 /PRNewswire/ -- MarketTools, Inc., the leading provider of software and services for market research and feedback, today announced that it has entered 2011 on a record high note. The company announced that 2010 was a record year for earnings, with a 62 percent increase in earnings in 2010 versus 2009. In addition, the company announced that a record number of surveys were deployed with its CustomerSat(TM), Survey Manager, and Zoomerang®...

2011-02-15 08:00:00

SAN FRANCISCO, Feb. 15, 2011 /PRNewswire/ -- MarketTools, Inc., the leader in software and services for enterprise feedback management (EFM) and market research, today announced the winners of the 2011 MarketTools ACE (Achievement in Customer Excellence) Awards, which certify, acknowledge and celebrate outstanding achievement in customer satisfaction, employee satisfaction, and/or partner satisfaction. The annual program, now in its sixth year, recognizes MarketTools CustomerSat clients...

2011-02-11 09:00:00

SAN FRANCISCO, Feb. 11, 2011 /PRNewswire/ -- A new study released today by MarketTools, Inc., the leader in software and services for market research and feedback, revealed that more than one-third of customers who returned gifts they received this past holiday season were not satisfied with their return experiences. According to the study, of those not satisfied with the return process, 32 percent cited the retailer's return policy as the main source of angst, 23 percent were unhappy with...

2011-02-09 07:42:00

SAN FRANCISCO, Feb. 9, 2011 /PRNewswire/ -- With the majority of headlines focusing on Facebook and Twitter these days, one would expect budget-stretched companies to take advantage of these free tools. However, a recent survey of more than 500 non-profit staff members and volunteers finds organizations are slow to adapt. The survey, conducted by Zoomerang, an easy and cost-effective online survey tool, provides insight into the technologies being utilized by non-profits for operational...

2011-02-07 06:00:00

SAN FRANCISCO, Feb. 7, 2011 /PRNewswire/ -- MarketTools, Inc., the leading provider of software and services for market research and enterprise feedback management (EFM), today announced a new version of TrueSample, the research industry's most widely used online data quality solution, that gives researchers unprecedented visibility into key characteristics of their survey respondents so they can measure and prevent biases caused by panelist tenure and response frequency. This new...

2011-01-12 10:58:00

MENLO PARK, Calif., Jan. 12, 2011 /PRNewswire/ -- Medallia, the global leader in SaaS Customer Experience Management (CEM) solutions, today announced record results for 2010. Year-over-year, revenue grew 45 percent, the sales pipeline grew 250 percent and the customer base grew 68 percent. Some of Medallia's new customers include Carnival Cruise Lines, MassMutual Financial Group, Polycom, Inc., St. George Bank, Sandvik Coromant, Sherwin Williams, Sodexo Inc. and Verizon Communications Inc....

2010-12-15 08:00:00

SAN FRANCISCO, Dec. 15, 2010 /PRNewswire/ -- A new study released today by MarketTools, Inc., the leader in software and services for enterprise feedback management (EFM) and market research, revealed that 94 percent of companies do not yet use social media channels such as Facebook and Twitter to gather customer feedback, despite consumers' growing engagement with these mediums. The study, part of the MarketTools Enterprise Feedback Management (EFM) Marketplace Report, found that the most...


Word of the Day
endocarp
  • The hard inner (usually woody) layer of the pericarp of some fruits (as peaches or plums or cherries or olives) that contains the seed.
This word comes from the Greek 'endon,' in, within, plus the Greek 'kardia,' heart.
Related