Quantcast

Latest Fonolo Stories

2014-08-12 08:37:53

TORONTO, Aug. 12, 2014 /PRNewswire/ -- Fonolo, the company that improves the call center experience by replacing hold time with a call-back, continues to build momentum by expanding its portfolio of call-back solutions and developing strategic partnerships with industry leaders, including Avaya and Twilio. http://photos.prnewswire.com/prnvar/20090817/FONOLOLOGO In the past fiscal year (ended Apr 30, 2014), Fonolo has doubled its revenue by adding clients in the banking, healthcare and...

2014-07-22 08:37:54

TORONTO, July 22, 2014 /PRNewswire/ -- Fonolo, the company that improves the call center experience by replacing hold time with a call-back, announced that Tech CU (Technology Credit Union) has selected its innovative call-back solution to improve the call center experience for its customers. http://photos.prnewswire.com/prnvar/20090817/FONOLOLOGO By adding Fonolo's In-Call Rescue solution to its call center, Tech CU's customers can now choose to receive a call-back instead of...

2014-03-04 08:36:27

TORONTO, March 4, 2014 /PRNewswire/ -- Fonolo, the company that improves the call center experience by replacing hold time with a call-back, continues to grow its portfolio of world-class partnerships with the addition of Nationstar Mortgage. By adding Fonolo's solution to its call center, Nationstar now offers its customers the option to receive a call-back from the next agent, rather than waiting on hold. http://photos.prnewswire.com/prnvar/20090817/FONOLOLOGO "Offering an...

2011-03-08 07:00:00

TORONTO, March 8, 2011 /PRNewswire/ -- Fonolo, the company that makes it easier and less frustrating to call large companies, announced today that Sirius Canada, the country's leading audio entertainment company, has signed an agreement to use Fonolo to improve the calling experience for its subscribers. (Logo: http://photos.prnewswire.com/prnh/20090817/FONOLOLOGO) Fonolo's visual dialing solutions enable callers to connect directly to the right agents, bypassing phone menus and...

2010-02-09 07:00:00

TORONTO, Feb. 9 /PRNewswire/ -- Fonolo (fonolo.com), the company that makes it easier and less frustrating to call large companies, announced today the availability of its free iPhone application, giving users a convenient way to experience Fonolo's award-winning service on-the-go. (Logo: http://www.newscom.com/cgi-bin/prnh/20090817/FONOLOLOGO) The frustration of having to "press 1 for this, press 2 for that" to navigate through lengthy phone menus is universal. From quickly changing a...

a9841d3a975af81a3ac0fbf171fdb7361
2008-12-11 08:45:42

A Toronto-based company, Fonolo, has mapped the phone menus of more than 300 companies in the U.S. and Canada, and presents them on its website. Fonolo works by web surfers clicking on the option they want to access in a voice menu system, like "change mailing address."  The website then calls the company and sends sound signals that mimic the user's button presses.  After it reaches the right place in the system, it calls up the user and connects him or her to the system. For...


Word of the Day
cock-a-hoop
  • Exultant; jubilant; triumphant; on the high horse.
  • Tipsy; slightly intoxicated.
This word may come from the phrase 'to set cock on hoop,' or 'to drink festively.' Its origin otherwise is unclear. A theory, according to the Word Detective, is that it's a 'transliteration of the French phrase 'coq a huppe,' meaning a rooster displaying its crest ('huppe') in a pose of proud defiance.' Therefore, 'cock-a-hoop' would 'liken a drunken man to a boastful and aggressive rooster.'
Related