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2014-01-07 08:26:48

Multichannel retailers win while customer loyalty wanes for biggest U.S. retailers; satisfaction stagnates across Web and Mobile channels during 2013 holiday season ANN ARBOR, Mich., Jan. 7, 2014 /PRNewswire/ -- ForeSee, the global leader in technology-driven customer experience analytics, today released the ForeSee Experience Index (FXI): 2013 U.S. Retail Edition. Based on data gathered during 2013's holiday shopping season, the report features company-level and channel-specific customer...

2013-10-21 23:23:36

INNOVATING ANALYTICS by ForeSee CEO Larry Freed Focuses On The Four Drivers Of Business Success, Introducing A New Tool For Measuring Word-of-Mouth Recommendations Hoboken, NJ (PRWEB) October 21, 2013 As the traditional barriers for changing brands have evaporated, a new era of empowered “Super Consumers” has evolved. People can switch brands with the click of a mouse or the swipe of a finger – all while broadcasting their experiences to hundreds, if not thousands, of others via...


Word of the Day
humgruffin
  • A terrible or repulsive person.
Regarding the etymology of 'humgruffin,' the OED says (rather unhelpfully) that it's a 'made-up word.' We might guess that 'hum' comes from 'humbug' or possibly 'hum' meaning 'a disagreeable smell,' while 'gruffin' could be a combination of 'gruff' and 'griffin.'