Latest Forrester Stories
As enterprise IT departments and businesses are increasingly enabling their brands with APIs.
SAN FRANCISCO, July 28, 2011 /PRNewswire/ -- TealeafÂ®, the leader in online customer experience management (CEM) software, and OpinionLab, the pioneer and leader in voice-of-customer (VOC) listening technologies and mobile feedback solutions, today announced the results of a survey that was conducted at the Forrester Customer Experience Forum, recently held in New York City.
PALO ALTO, Calif., May 17, 2011 /PRNewswire/ -- What: Medallia Contact Center webinar with Forrester analyst Andrew McInnes When: Tuesday, May 24, 2011 at 10:00a.m.
APELDOORN, The Netherlands, April 27, 2011 /PRNewswire/ -- - According to Recent Forrester Vendor Snapshot Taken 19 April 2011 Leading international research firm Forrester has published a report that features independent software vendor Be Informed's 'remarkable track record of success' and its acclaimed process to service customers or citizens. Forrester's new report confirms the innovative character of the Be Informed business process platform.
Fiberlink will hold a live free Webinar with Forrester analyst Ben Gray on April 26 at 2 pm ET on best practices for defining iPhone, iPad and Android policies. Blue Bell, Pa.
Forrester Analyst highlights Evolven as an â€œâ€¦effective solutions that provide immediate results.â€ Jersey City, NJ (PRWEB) March 30, 2011 Forrester Vice President and principal analyst, Jean-Pierre Garbani, praises Evolven in his blog referred to it as representing â€œâ€¦the original BSM spirit: effective solutions that provide immediate resultsâ€.
CHICAGO, Dec. 8, 2010 /PRNewswire/ -- Lyons Consulting Group, LLC (LCG) is named as a top Systems Integrator (SI) for the Magento eCommerce Platform in the Q4 2010 Forrester B2C eCommerce Report. Richard B.
- A political dynamiter.