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Latest Get Satisfaction Stories

2013-06-13 23:03:28

Facebook is undoubtedly a great marketing resource. But many businesses don´t realise it´s an even better tool for customer service says leading Australian business coach Casey Gollan in his latest post Facebook for Customer Service: How to do it Right (PRWEB) June 14, 2013 When it comes to thrashing the competition businesses have to use Facebook in all its forms — not just for marketing purposes but also to forge close relationships with customers. Promoting products,...

2010-04-21 09:14:00

SAN FRANCISCO, April 21 /PRNewswire/ -- As small and medium-sized businesses turn to Facebook to connect with customers, many struggle to use 'the Wall' as an efficient and effective channel for highly visible service and support requests. Get Satisfaction directly addresses this challenge through the release of its Customer Support Tab for Facebook Fan Pages -- a powerful community platform that invites consumer participation, cultivates a strong peer-to-peer support model, and helps...

2010-03-09 21:15:00

SAN FRANCISCO, March 9 /PRNewswire/ -- Community platform provider Get Satisfaction today announced it has integrated Google Apps functionality directly into its community platform. Available through Google's recently launched online storefront, Google Apps Marketplace(TM), the integration takes advantage of both Google and Get Satisfaction's open platforms, focusing on easy and efficient ways for employees and companies to collaborate around community conversations. "With this...

2010-03-01 10:09:00

SAN FRANCISCO, March 1 /PRNewswire/ -- Community platform provider Get Satisfaction today announced the release of four new packages of sophisticated, low cost community-building tools. This release is a significant update to previous Get Satisfaction packaged plans and pricing and makes some of the platform's most popular features available for a fraction of the previous cost. "This release is focused on making Get Satisfaction community-building tools more accessible to companies of all...

2008-09-08 12:00:15

When Jonathan Fields spotted William Shatner waiting to board a JetBlue flight at New York's JFK in May, he did what any other self-respecting blogger would do. He popped open his Apple (AAPL) Mac, connected to the Web using the free Wi-Fi provided by JetBlue, and used Twitter to share the sighting with pals. "JetBlue terminal," Fields wrote on the blog service that lets users send short messages of 140 characters with status updates to groups of friends. "William Shatner waiting in pinstripe...


Word of the Day
tessitura
  • The prevailing range of a vocal or instrumental part, within which most of the tones lie.
This word is Italian in origin and comes from the Latin 'textura,' web, structure.