Latest Gopesh Anand Stories

New research by a University of Illinois expert who studies process management points to the potential role of regulatory oversight in preventing deterioration of operational routines that are used to complete day-to-day tasks in business organizations. Even in the face of managerial efforts to promote the sustainability of a system, the tendency of operational routines to move toward a state of higher “entropy” is an organizational reality, says Gopesh Anand, a professor of business...