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Latest Help desk Stories

2014-05-20 12:39:25

COLORADO SPRINGS, Colo., May 20, 2014 /PRNewswire/ -- HDI, the worldwide professional association and certification body for the technical service and support industry, today announced the successful wrap-up of the twenty-fourth HDI Annual Conference & Expo, which took place April 1?4, 2014, at the Gaylord Palms in Orlando, FL. The HDI 2015 Conference & Expo will be held March 24?27, 2015, at the Mandalay Bay Hotel & Casino in Las Vegas, NV....

2014-05-14 20:26:06

Desk.com is the customer support app uniquely designed for companies seeking a clear path for growth SAN FRANCISCO, May 14, 2014 /PRNewswire/ -- Desk.com today announced that fast-growing companies are increasingly ditching Zendesk in favor of Desk.com, the all-in-one customer support app, to drive growth. Companies are switching to Desk.com driven by frustration with siloed, point solutions that lack the ability to scale and grow with their business. Starting May 15, new customers that...

2014-05-13 23:10:54

In light of recent media discussions surrounding the difficulty of navigating the new Windows 8.1 and bugs associated with Microsoft’s Internet Explorer, My Tech Gurus has compiled a list of the top five reasons to use third party customer support. My Tech Gurus is an independent provider of technical support for computer software, hardware and peripherals. Greenwich CT (PRWEB) May 13, 2014 My Tech Gurus today released tips outlining the top five reasons to use third party customer...

2014-05-03 23:01:38

GTG Technology Group, LLC. (GTG), the industry leader in providing transportation management software, launched a new customer support and group ticket system on April 14, 2014. GTG recently employed the new system and has been receiving positive client feedback. (PRWEB) May 03, 2014 GTG has integrated Zendesk’s leading cloud-based customer software to manage and ensure exceptional customer service is delivered at all times. The advantages to the new customer support team and group...

2014-04-10 23:30:40

IT service Miami company Telx Computers announces their new quality computer IT support for small to medium-sized businesses. Miami, FL (PRWEB) April 10, 2014 IT support is of benefit to keep small- to medium-sized businesses up and running. IT support providers not only solve problems, but also help get businesses back on track. In fact, by enlisting the services of a good IT support organization, it helps to lower the amount of critical problems that a business runs into. Competent IT...

2014-04-02 23:31:08

Help desk software provider iSupport announces mySupport, which enables companies to deploy unlimited customizable support portals that enable users to connect with support departments through multiple channels and multiple tools. mySupport tools are included for free with any iSupport representative license. Vancouver, Washington (PRWEB) April 02, 2014 iSupport provides help desk software with tools for creating flexible, brandable mySupport portals that support users through...

2014-04-02 23:31:06

Help desk software provider iSupport celebrates 22 years in business with Version 12.7 of their Incident Management and Service Desk solutions. Vancouver, WA (PRWEB) April 02, 2014 iSupport Software focuses on integration and collaboration in its latest release of help desk software. Integration Features iSupport’s email integration, webhooks, and API enable bi-directional connection with almost any other application. Enhanced email rules now allow users to route, categorize, open, and...

2014-04-01 23:29:31

SunView Software, a leading provider of IT service management enterprise software, and Bomgar, the leader in enterprise remote support solutions, announced today an integration between the SunView ChangeGear Service Desk Platform and Bomgar’s remote support solution. Tampa, FL (PRWEB) April 01, 2014 SunView Software, a leading provider of IT service management enterprise software, and Bomgar, the leader in enterprise remote support solutions, announced today an integration between the...

2014-03-31 23:34:35

New Method of Communication Between Libraries and Polaris Staff Enhances Customer Experience Syracuse, NY (PRWEB) March 31, 2014 Polaris Library Systems proudly introduces a new live chat feature that will allow customers to instantly communicate with Polaris staff beyond that of the traditional phone call or email. As a trusted provider of library automation software, Polaris seeks to build upon the successful customer support model that consistently receives top ratings from large and...

2014-03-25 23:36:38

Customers now able to take advantage of unique “umbrella” pricing for two separate services offered by BrightBox Solutions and Help Desk Premier. Pittsburgh, PA (PRWEB) March 25, 2014 BrightBox Solutions, the software development company behind the innovative Help Desk Premier software, is pleased to announce the availability of a new and unique pricing model, offering tremendous value to customers. Under the new pricing option, customers of Help Desk Premier will have the opportunity...


Word of the Day
vermicular
  • Like a worm in form or movement; vermiform; tortuous or sinuous; also, writhing or wriggling.
  • Like the track or trace of a worm; appearing as if worm-eaten; vermiculate.
  • Marked with fine, close-set, wavy or tortuous lines of color; vermiculated.
  • A form of rusticated masonry which is so wrought as to appear thickly indented with worm-tracks.
This word ultimately comes from the Latin 'vermis,' worm.
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