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Latest Help desk Stories

2014-03-04 23:24:15

Resco – a mobile software specialist – made its mobile client for Dynamics CRM compatible with Google Glass. Atlanta, Georgia (PRWEB) March 04, 2014 It looks as if Google Glass is on its way to becoming a great consumer gadget. Yet from a business point of view, it offers opportunities that are not yet fully explored; CRM being no exception. Resco announced today at Microsoft’s Convergence 2014 the compatibility of its Mobile CRM client for Dynamics CRM with Google Glass. Thanks to...

2014-02-18 08:32:41

Compares results and benefits of help desk outsourcing with higher costs of do-it-yourself approach PITTSBURGH, Feb. 18, 2014 /PRNewswire/ -- A new issue brief that explores the risks to healthcare organizations of an underperforming help desk function along with the benefits of help desk outsourcing is now available from Stoltenberg Consulting, a leading healthcare information technology (HIT) consulting firm. "An Executive's Guide to the HIT Help Desk" has been developed by Stoltenberg to...

2014-02-14 23:24:24

Telx Computers, a Miami IT company, announced their new live support department, which is available 24/7. Miami, FL (PRWEB) February 14, 2014 One of the primary obstacles to owning and operating computers and digital equipment like servers is that they must be maintained, which includes troubleshooting. Since these are complex machines, businesses usually have to hire large and expensive teams of IT engineers to manage them. Many do not know about companies like Telx, which can manage and...

2014-02-14 23:04:27

Property management software company Buildium LLC is pleased to announce the release of an all-new customer support portal for its over 8,000 property management customers. It provides a centralized location for asking product-related questions, filing support tickets, and getting customers help faster. Boston, MA (PRWEB) February 14, 2014 Property management software company Buildium LLC is pleased to announce the release of an all-new customer support portal for its over 8,000 property...

2014-01-31 23:32:15

To celebrate a recent merger with JEM Software, customers able to receive help desk software customizations at no charge. 40 hours of custom development being offered with licenses of 20 users and up. Pittsburgh, PA (PRWEB) January 31, 2014 In light of a recent merger announcement, BrightBox Solutions is pleased to announce an offer being made to customers of their popular help desk software. BrightBox is merging with JEM Software, a custom software development company, and as a result,...

2014-01-29 23:32:18

Telx Computers, an IT Service Company, Announces New Internet Monitoring Service Helping Employers Increase Productivity While Reducing Long-Term Issues Miami, FL (PRWEB) January 29, 2014 Even with strict company internet policies in place, there will always be a few staff members who will choose to challenge the system. When the system is abused, companies are placed in a vulnerable position of being subjected to potential consequences. As a result, the computer support company Telx...

2014-01-24 23:22:59

Telx Computers announced today that they are expanding internationally and will be providing their IT services in Tel Aviv, Israel Miami, FL (PRWEB) January 24, 2014 In today’s business environment, anywhere in the world, having an information technology (IT) support team is essential. Dedicated, trained personnel to tackle the sometimes difficult and complicated technological problems that arise can not only save time, but save money and keep a business from missing precious sales. Yet...

2014-01-22 23:28:22

Consolidation of Pittsburgh-based software companies set to strengthen and expand help desk software product offering. Merger also affords greater customization capabilities for customers. Pittsburgh, PA (PRWEB) January 22, 2014 BrightBox Solutions, the innovators behind the popular Help Desk Premier software application, are pleased to announce their merger with JEM Software, LLC. Through the acquisition, the company will continue to operate under the BrightBox Solutions and Help Desk...

2014-01-16 23:04:52

Managed services provider's high-end remote systems engineering team shows significant growth in numbers of certifications. (PRWEB) January 16, 2014 To account for its growing managed services business, NetGain Technologies contributed to the skills of the local workforce in 2013 by investing in its team of remote systems engineers (RSE). Last year alone, their RSE team increased their amount of technical certifications from vendors such as Microsoft, Cisco, HP and EMC by 189 percent;...

2014-01-14 12:28:45

Zendesk earns Leader status & four other products named High Performers based on high customer satisfaction scores CHICAGO, Jan. 14, 2014 /PRNewswire/ -- G2 Crowd, the trusted source for enterprise software reviews, today released the first-ever Grid(SM) for Help Desk for Customer Support, which ranks 8 products based on more than 200 user reviews from customer support professionals. Zendesk earned a Leader ranking on the Grid(SM) it received the fourth-highest customer...


Word of the Day
mallemaroking
  • Nautical, the visiting and carousing of sailors in the Greenland ships.
This word is apparently from a confusion of two similar Dutch words: 'mallemerok,' a foolish woman, and 'mallemok,' a name for some persons among the crew of a whaling vessel.