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Latest Help desk Stories

2014-04-01 23:29:31

SunView Software, a leading provider of IT service management enterprise software, and Bomgar, the leader in enterprise remote support solutions, announced today an integration between the SunView ChangeGear Service Desk Platform and Bomgar’s remote support solution. Tampa, FL (PRWEB) April 01, 2014 SunView Software, a leading provider of IT service management enterprise software, and Bomgar, the leader in enterprise remote support solutions, announced today an integration between the...

2014-03-31 23:34:35

New Method of Communication Between Libraries and Polaris Staff Enhances Customer Experience Syracuse, NY (PRWEB) March 31, 2014 Polaris Library Systems proudly introduces a new live chat feature that will allow customers to instantly communicate with Polaris staff beyond that of the traditional phone call or email. As a trusted provider of library automation software, Polaris seeks to build upon the successful customer support model that consistently receives top ratings from large and...

2014-03-25 23:36:38

Customers now able to take advantage of unique “umbrella” pricing for two separate services offered by BrightBox Solutions and Help Desk Premier. Pittsburgh, PA (PRWEB) March 25, 2014 BrightBox Solutions, the software development company behind the innovative Help Desk Premier software, is pleased to announce the availability of a new and unique pricing model, offering tremendous value to customers. Under the new pricing option, customers of Help Desk Premier will have the opportunity...

2014-03-11 23:21:22

Continues Long-Term Service Desk Partnership Schaumburg, IL (PRWEB) March 11, 2014 ABS Associates, Inc. is pleased to announce it has just finalized a 5 year renewal with a large Chicago-based hospital and one of ABS’s longest tenured, strategic customers. In addition to continuing remote 24x7 Level 1 service desk for the hospital’s staff, ABS will also introduce its new IT Service Management platform, ABS Service Manager. The new ITSM system will be utilized as a single, consolidated...

2014-03-07 12:27:49

2013/14 Cloud Awards Recognize SysAid's Leadership in Cloud-Based IT Service Management Solutions TEL AVIV, Israel, March 7, 2014 /PRNewswire/ -- SysAid Technologies Ltd., a leading provider of IT service management (ITSM) solutions, announced today that the Cloud Awards have named SysAid the "Cloud ITSM Solution of the Year." A global award covering the Americas, EMEA and Australia, the Cloud Awards recognize companies for cloud computing excellence in more than 20 different...

2014-03-06 08:36:34

TeamSupport, one of the industry's best customer support solutions, receives honors as an emerging leader in innovative collaborative customer service software DALLAS, March 6, 2014 /PRNewswire/ -- TeamSupport.com, one of the top B2B customer support software systems, adds CRM magazine's 2014 Rising Star Award to its growing list of industry accolades. CRM magazine selected TeamSupport among the industry's top up-and-coming customer service vendors that paved the way in emerging...

2014-03-04 23:24:15

Resco – a mobile software specialist – made its mobile client for Dynamics CRM compatible with Google Glass. Atlanta, Georgia (PRWEB) March 04, 2014 It looks as if Google Glass is on its way to becoming a great consumer gadget. Yet from a business point of view, it offers opportunities that are not yet fully explored; CRM being no exception. Resco announced today at Microsoft’s Convergence 2014 the compatibility of its Mobile CRM client for Dynamics CRM with Google Glass. Thanks to...

2014-02-18 08:32:41

Compares results and benefits of help desk outsourcing with higher costs of do-it-yourself approach PITTSBURGH, Feb. 18, 2014 /PRNewswire/ -- A new issue brief that explores the risks to healthcare organizations of an underperforming help desk function along with the benefits of help desk outsourcing is now available from Stoltenberg Consulting, a leading healthcare information technology (HIT) consulting firm. "An Executive's Guide to the HIT Help Desk" has been developed by Stoltenberg to...

2014-02-14 23:24:24

Telx Computers, a Miami IT company, announced their new live support department, which is available 24/7. Miami, FL (PRWEB) February 14, 2014 One of the primary obstacles to owning and operating computers and digital equipment like servers is that they must be maintained, which includes troubleshooting. Since these are complex machines, businesses usually have to hire large and expensive teams of IT engineers to manage them. Many do not know about companies like Telx, which can manage and...

2014-02-14 23:04:27

Property management software company Buildium LLC is pleased to announce the release of an all-new customer support portal for its over 8,000 property management customers. It provides a centralized location for asking product-related questions, filing support tickets, and getting customers help faster. Boston, MA (PRWEB) February 14, 2014 Property management software company Buildium LLC is pleased to announce the release of an all-new customer support portal for its over 8,000 property...


Word of the Day
reremouse
  • A bat.
The word 'reremouse' comes from Middle English reremous, from Old English hrēremūs, hrērmūs ("bat"), equivalent to rear (“to move, shake, stir”) +‎ mouse.
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