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2014-01-14 12:28:45

Zendesk earns Leader status & four other products named High Performers based on high customer satisfaction scores CHICAGO, Jan. 14, 2014 /PRNewswire/ -- G2 Crowd, the trusted source for enterprise software reviews, today released the first-ever Grid(SM) for Help Desk for Customer Support, which ranks 8 products based on more than 200 user reviews from customer support professionals. Zendesk earned a Leader ranking on the Grid(SM) it received the fourth-highest customer...

2014-01-04 23:23:52

Telx Computers announces new PC Repair contracts that allow continued service over an extended period of time. Miami, FL (PRWEB) January 03, 2014 A PC Support contract is a long- or short-term contract that is designed to ensure ongoing technical support for a company’s technological assets. This ensures that technical problems can be dealt with quickly and efficiently by someone who is familiar with systems. TelX Computers, a computer support business located in Miami, announced today...

2013-11-25 23:28:23

An online help desk for meaningful use support is now available nationwide. Lincoln, NE (PRWEB) November 25, 2013 Wide River LLC, a Nebraska-based Health Information Technology (HIT) consulting company, announces the launch of their new Help Desk with the signing of 35 critical access hospitals (CAHs). The Wide River Help Desk is an online resource designed to answer Meaningful Use measure and objective questions for small to mid-size eligible hospitals and all eligible providers. “Wide...

2013-11-25 23:20:53

Code42 uses the MindTouch solution to provide more accurate, timely information to every customer regardless of business size. San Diego, CA (PRWEB) November 25, 2013 MindTouch, the company that continues to transform product help through web, social and mobile innovations, today announced that Code42 — developers of award-winning, endpoint data protection and management solutions for consumers, businesses and the enterprise — is using MindTouch as the central knowledge repository for...

2013-11-12 23:34:04

Indosoft announces enhancements to Q-Suite, the industry leading Multi-tenant contact center software for Asterisk, with additional call routing capabilities to improve Multi-channel ACD routing for Customer Service and Help Desk applications. Fredericton, NB (PRWEB) November 12, 2013 Q-Suite, the leading multi-tenant contact center software for Asterisk, announces new routing capabilities available within its multi-channel ACD for effective call routing. This will allow intelligent...

2013-10-31 23:35:22

BrightBox Solutions, creators of the innovative Help Desk Premier software, is pleased to announce they will again offer the the application to educational institutions at no cost, including the hosted version. Pittsburgh, PA (PRWEB) October 31, 2013 As they prepare to launch the highly anticipated hosted version of Help Desk Premier, the software’s creators, BrightBox Solutions, are pleased to announce educational institutions will be able to utilize the application free of charge for...

2013-10-31 23:28:48

Cloud vendor, Giva®, today announced the availability of new educational resources to help companies evaluate current IT help desk or customer service processes, personnel and call tracking tools. Santa Clara, CA (PRWEB) October 31, 2013 Cloud vendor, Giva®, today announced the availability of new educational resources to help companies evaluate current IT help desk or customer service processes, personnel and call tracking tools. This is the time of year that companies are...


Word of the Day
monteith
  • A large punch-bowl of the eighteenth century, usually of silver and with a movable rim, and decorated with flutings and a scalloped edge. It was also used for cooling and carrying wine-glasses.
  • A kind of cotton handkerchief having white spots on a colored ground, the spots being produced by a chemical which discharges the color.
This word is possibly named after Monteith (Monteigh), 'an eccentric 17th-century Scotsman who wore a cloak scalloped at the hem.'
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