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Latest Help desk Stories

2013-08-29 23:25:06

Giva® today announced surpassing FrontRange Solutions HEAT® head-to-head in the competitive law firm IT help desk market. Based on word of mouth comparisons from customers that have utilized both service management packages, Giva’s cloud computing SaaS (Software-as-a-Service) solution has moved to a leadership role for IT service management for law firms, healthcare institutions and other high visibility professional firms. Santa Clara, CA (PRWEB) August 29, 2013 Giva®...

2013-08-22 23:26:50

Software creators plan to unveil full cloud version and product advancements with the support of significant investment from leaders in the technology industry; help desk software innovator one of the key investors. Pittsburgh, PA (PRWEB) August 22, 2013 BrightBox Solutions, the creative force behind Help Desk Premier, recently received a total of $500,000 in angel investments from successful technological entrepreneurs, including Jeff Muschar, a pioneer in the help desk software market....

2013-08-14 23:02:49

One of the nation’s leading web-based help desk applications has released a new version of its software. Pittsburgh, PA (PRWEB) August 14, 2013 According to statistics from the US Labor Department, companies large and small lose millions of dollars in productivity each year due to inefficient tools and business solutions, but thanks to a newly released version of Help Desk Premier, its developers say those who use it will experience quicker data entry, a user friendly interface, and...

2013-08-04 23:02:17

Help desk software provider iSupport continues to celebrate 21 years in business with Version 12.5 of their Incident Management and Service Desk solutions. Vancouver, Washington (PRWEB) August 04, 2013 Help desk software provider iSupport Software announces Version 12.5, completing a 15-month development cycle that has re-envisioned the user experience. The release adds powerful functionality with a HTML5-based client, branded support interfaces for smart phones and tablets, and cloud...

2013-08-02 23:02:36

CharTec to provide partners with help desk services from GMS Live Expert™. Bakersfield, CA (PRWEB) August 02, 2013 CharTec, the SMB channel’s leading “Hardware as a Service” (HaaS) and Managed Services Sales Training provider and Global Mentoring Solutions, a diverse, customer centric support organization that provides managed Help Desk services, launched a partnership today to provide CharTec partners with the GMS Live Expert Help Desk. CharTec’s new partnership with GMS will...

2013-07-31 23:19:01

HDI and itSMF (IT Service Management Forum) are professional associations devoted to advancing the technical support and service industry, and Advanced Software Products Group (ASPG) provides tools to make that happen. They’re great organizations that go great together – and their collaboration continues with ASPG’s sponsorship of FUSION 2013 and many other HDI events and meetings through 2013 and into 2014. (PRWEB) July 31, 2013 HDI [formerly the Help Desk Institure] and itSMF (IT...

2013-07-29 23:25:45

Telx Computers, a leading provider of Miami IT services, announces their forward-thinking service that fixes problems before they get noticeable. Miami, FL (PRWEB) July 29, 2013 Most breakdowns that occur within the field of information technology start out as small issues at a source point, and then escalate until they cause problems that become disruptive and costly to fix. The old proverb advising that, “A stitch in time saves nine,” is certainly applicable when it comes to...

2013-07-26 23:01:16

Best technicians, instant live support and affordable annual packages for the round-the-year peace of mind, remote computer repair is going to be the everlasting trend, reports iRepair.net. (PRWEB) July 26, 2013 Online computer repair is all set to emerge as one of the fastest growing fields in the IT sector. This factor has been revealed by the leading online computer support company, iRepair.net. The company has witnessed a tremendous growth in its subscriber base and a large number of...

2013-07-24 23:24:41

Telx Computers, a leading provider of IT support Miami, announces the opportunity for businesses to rate every IT technician, following the reach of 10,000 IT users in April this year. Miami, FL (PRWEB) July 24, 2013 Every business to business transaction is a symbiotic one. When one business does work for another, the provider’s reputation is as much under scrutiny as the receiver’s business is dependent on proficient service. For example, if a delivery business has a problem with...

2013-07-23 23:16:30

Samanage IT service desk and asset management software has seen a record 30% growth in its customer base over each of the past five quarters. Cary, NC (PRWEB) July 23, 2013 Samanage, a leader in cloud-based IT service desk and asset management software, has seen a record, 30% growth in its customer base over each of the past five quarters. This reinforces the continuing shift from legacy, on-premise ITSM solutions and confirms the need for real cloud IT management software. “Cloud IT...


Word of the Day
grass-comber
  • A landsman who is making his first voyage at sea; a novice who enters naval service from rural life.
According to the OED, a grass-comber is also 'a sailor's term for one who has been a farm-labourer.'