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Last updated on April 19, 2014 at 13:20 EDT

Latest Helpshift Stories

2013-07-30 23:05:00

2013 MobileBeat Innovation Showdown Winner Powers Customer Service and Support for Millions of Mobile Users around the World San Francisco, CA (PRWEB) July 30, 2013 Helpshift, the company revolutionizing the customer service experience on mobile devices, today announced that Helpshift-powered apps are now opened more than 20 million times each month and is helping mobile apps resolve more than 10,000 new support tickets each month. The company recently won the top prize at the 2013...

2012-12-18 12:25:38

SAN FRANCISCO, Dec. 18, 2012 /PRNewswire/ -- Crittercism, the world's first Mobile Application Performance Management (APM) platform, and Helpshift, the customer service help desk for mobile apps, today announced a partnership to help app developers gain greater visibility into the customer experience, increase app ratings, and improve retention across Android, iOS and HTML5 platforms. Mobile customers expect a higher level of performance and have less tolerance for app issues,...

2012-10-30 11:24:05

SAN FRANCISCO, Oct. 30, 2012 /PRNewswire/ -- Helpshift (www.helpshift.com), the first company to truly address the growing need in mobile for customer service, announced today its product offering and a recently closed seed financing round of $3.2M led by True Ventures and Nexus Venture Partners. (Photo: http://photos.prnewswire.com/prnh/20121030/SF02283) Helpshift Demonstration Video: http://www.youtube.com/watch?v=EcguhNUrHbc "True Ventures invests in promising founders who are building...