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Latest incident management Stories

2014-09-24 16:28:26

NEW YORK, Sept. 24, 2014 /PRNewswire/ -- Send Word Now®, the leading innovator of critical communications services, including emergency notification and incident management, today announced the implementation of its award-winning Alerting Service by Gibson Realty Group LLC. The Florida-based firm will use Send Word Now to instantly relay voice and text messages to employees and tenants in urgent situations, helping ensure safety and security, and improve existing business resilience...

2014-09-09 12:33:30

NEW YORK, Sept. 9, 2014 /PRNewswire/ -- Send Word Now®, the leading innovator of critical communications services, including emergency notification and integrated incident management, today announced the implementation of its award winning Alerting Service by Florida-based One Parking. One Parking, which manages more than 50,000 parking spaces around the nation and in the Middle East, will use the notification service to notify key stakeholders of situations impacting operations or...

2014-07-29 12:41:33

NEW YORK, July 29, 2014 /PRNewswire/ -- Send Word Now®, the leading innovator of critical communications services, including emergency notification and incident management, announced today its selection by Events DC, the official convention and sports authority for the District of Columbia, to provide its award-winning Alerting Service. Events DC will use the SaaS-based Alerting Service to expedite and streamline communication with staff and outside resources, including local...

2014-07-08 12:32:32

Solution Provider Says Proven Best Practices, New Technology Hires are Critical Success Factors NEW YORK, July 8, 2014 /PRNewswire/ -- For many CIOs, an ITSM strategy is a lot like a game of connect-the-dots. They've got a ticketing system for incident management, maybe even the beginnings of a configuration management database (CMDB), and perhaps some cost management functions that could be as simple as a spreadsheet - all valid pieces of ITSM. Too often, however, they are disparate systems...

2014-06-24 08:36:39

MCLEAN, Va., June 24, 2014 /PRNewswire/ -- Avineon, Inc., a successful provider of information technology, geospatial, and engineering support services, has released Version 5 of the Avineonics® Outage Restoration Management Suite (ORMS) software and mobile apps, which improves utility companies' ability to manage storm restoration, damage assessment, and wires down response following severe weather events and other emergencies. Recent years have seen increased severe weather...

2014-06-18 23:07:13

Remedy Interactive is announcing the release of version 2.0 of their Incident Management Software, a module within their suite of safety management software. The new version includes robust task management and reporting capabilities. Sausalito, CA (PRWEB) June 18, 2014 Remedy Interactive is announcing the release of version 2.0 of their Incident Management Software, a module within their suite of safety management software. The new functionality focuses on enabling corporations to...

2014-06-03 16:27:11

Hero by PlascoTrac helps Horry County Schools with the process of tracking incidents and writing referrals with a direct integration into PowerSchool MIAMI, June 3, 2014 /PRNewswire/ -- PlascoTrac announced today that its new cloud-based incident management solution, Hero, has been selected by Horry County Schools in Myrtle Beach, South Carolina to help streamline the tedious process of creating, approving, and reporting incidents within its schools. By using Hero right inside of its...

2014-05-13 23:06:33

On May 13, 2014, Radiant will present an educational session called “Technology Advances in Emergency and Disaster Management” at the 2014 Texas Emergency Management and Homeland Security Conference in San Antonio, Texas. This is the eighth year that Radiant has participated in the conference. Austin, Texas (PRWEB) May 13, 2014 On May 13, 2014, Radiant will present an educational session called “Technology Advances in Emergency and Disaster Management” at the 2014 Texas Emergency...

2014-05-01 23:15:51

HSEM Region 2’s DLAN system is a shared regional solution jointly administered and operated by a diverse set of 17 municipal entities; although all of these users have distinct emergency management issues to address, their DLAN system gives them a common platform to help solve all their needs. Buffalo, NY (PRWEB) May 01, 2014 While deployed to New York State during hurricanes Sandy and Irene, several HSEM Region 2 Minnesota IMAT teams were impressed with the state’s emergency...

2014-04-28 04:22:07

Navvia will be debuting the templates and providing onsite demonstrations at Knowledge14®, ServiceNow's annual IT Conference ATLANTA, April 28, 2014 /PRNewswire/ -- Navvia, already a great productivity tool for ITSM, will be debuting a whole new suite of process templates designed specifically for ServiceNow users at the upcoming Knowledge 14 conference in San Francisco on April 28th. The new templates combine the best of ITIL with technical specifications aligned for the ServiceNow...


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