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Last updated on April 17, 2014 at 17:30 EDT

Latest inContact Inc. Stories

2012-09-12 10:29:48

SALT LAKE CITY, Sept. 12, 2012 /PRNewswire/ -- inContact, Inc. (NASDAQ: SAAS), today announced that it intends to offer to sell, subject to market and other conditions, shares of its common stock in an underwritten public offering. In connection with the offering, inContact expects to grant the underwriter a 30-day option to purchase additional shares of common stock to cover overallotments, if any. All of the shares will be offered by inContact. (Logo:...

2012-09-06 02:38:29

SALT LAKE CITY, Sept. 6, 2012 /PRNewswire/ -- inContact (NASDAQ: SAAS), a leading provider of cloud contact center software and contact center agent optimization tools, today announced the market availability of its second major solution enhancement for the year. In response to growing demand for innovative cloud solutions from leading contact center operators around the globe, inContact has strategically expanded its platform to help users create a better, more profitable customer...

2012-08-29 02:24:21

SALT LAKE CITY, Aug. 29, 2012 /PRNewswire/ -- inContact, the leading provider of cloud contact center software and agent optimization tools, announced today that TMC has named the inContact CRM Plug-in Agent as a recipient of a 2012 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions, the premier publication in CRM, contact center and teleservices industries since 1982. (Logo: http://photos.prnewswire.com/prnh/20120216/LA54560LOGO) inContact's CRM Plug-in Agent is...

2012-08-09 10:27:26

SALT LAKE CITY, Aug. 9, 2012 /PRNewswire/ -- inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today reported financial results for the second quarter ended June 30, 2012. Said Paul Jarman, inContact CEO, "I'm pleased to announce another record quarter for inContact, providing us with strong progress towards our 2012 objectives. During the quarter, we closed 42 new customers and 27 expansion deals for a total...

2012-08-02 02:34:49

SALT LAKE CITY, Aug. 2, 2012 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, announced that a national bank has selected the inContact cloud blended dialer to power its loan servicing department. The move to inContact will enable the bank to streamline the activities of its agents as they handle inbound and outbound activities. (Logo:...

2012-07-31 02:28:34

SALT LAKE CITY, July 31, 2012 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, announced that a leading medical technology company selected the inContact contact routing solution to transform its customer-facing operations. (Logo: http://photos.prnewswire.com/prnh/20120216/LA54560LOGO) The company has used a combination of on-premise and cloud contact center technology for a number of...

2012-07-17 10:25:55

SALT LAKE CITY, July 17, 2012 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software, today announced the expansion of its executive management team with the appointment of Bill Robinson as Executive Vice President of Worldwide Sales. Robinson will be responsible for growing the company's global cloud footprint through direct sales as well as indirect channels, including Siemens Enterprise Communications and Verizon Business. (Logo:...

2012-07-12 02:29:40

SALT LAKE CITY, July 12, 2012 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Thursday, August 9, at 4:30 p.m. Eastern Time to discuss results for second quarter 2012. Financial results will be issued in a press release after the close of the market the same day. (Logo: http://photos.prnewswire.com/prnh/20120216/LA54560LOGO) inContact CEO Paul Jarman and CFO Greg...

2012-06-21 02:30:28

SALT LAKE CITY, June 21, 2012 /PRNewswire/ -- inContact, the leading provider of cloud contact center software and agent optimization tools, today announced three-part webinar series featuring leading industry analysts that will educate the market, answer common questions, and dispel myths about the cloud contact center industry. (Logo: http://photos.prnewswire.com/prnh/20120216/LA54560LOGO) The forthcoming webinar series features analysts from leading research firms Forrester,...

2012-06-14 02:29:30

SALT LAKE CITY, June 14, 2012 /PRNewswire/ -- inContact, the leading provider of cloud contact center software and agent optimization tools, today announced that SpareFoot, a self-storage comparison website, has recognized the benefits that the flexible and integrated cloud contact center environment has delivered to its customers. The contact routing solution from inContact, integrated with Salesforce.com, has enabled SpareFoot to improve service capabilities, enhance scalability, and reduce...