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Latest InContact Stories

2014-10-20 08:39:28

For the 3rd Consecutive Year, Software Magazine Ranks inContact as one of the World's Largest Software Companies SALT LAKE CITY, Oct. 20, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces its inclusion in Software Magazine's Software 500 ranking of the world's largest software and service providers, now in its 32nd year. inContact was ranked #307, climbing over 60 places to its...

2014-10-17 23:04:01

CRMXchange and SWPP Industry-Leading 7th Annual Online Event Set for November 3rd – 6th Sarasota, Florida (PRWEB) October 17, 2014 Cyber M@rketing Services (CRMXchange), in conjunction with the Society of Workforce Planning Professionals (SWPP), announced the schedule for their 7th annual Virtual Conference, which takes place November 3rd - 6th at http://www.ecrmevents.com. The comprehensive Conference features in-depth presentations by leading authorities that provide solutions to...

2014-10-13 08:32:18

Solution to be Deployed Across Two Centers and More Than 250 Agents SALT LAKE CITY, Oct. 13, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces their selection by a leading financial institution to implement a comprehensive cloud contact center solution. Hindered by an unreliable and inflexible premise system, inContact's new customer sought a scalable cloud solution to facilitate...

2014-10-06 08:35:12

inContact's new customer will deploy an array of workforce optimization and analytics tools to create an intelligent contact center SALT LAKE CITY, Oct. 6, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a global leader in safety products and services is leaving its legacy premise system in favor of the inContact cloud contact center platform. With its older premise system, the...

2014-09-23 08:24:15

inContact's robust cloud survey solution to dramatically enhance quality of customer feedback and survey response time SALT LAKE CITY, Sept. 23, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a major utility company will implement the inContact ECHO cloud customer survey solution. In need of a survey tool that is flexible and able to provide near real-time results, this utility...

2014-09-17 08:37:31

Company Leaves Behind Inflexible Legacy System to Deploy Cloud-Based Platform with WFO and Revolutionary Dialing Solution SALT LAKE CITY, Sept. 17, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a top financial services firm is leaving its premise-based contact center system for the inContact cloud platform. Moving more than 200 agents across two contact centers to the cloud is a...

2014-09-15 08:33:12

Delivers Discover WFO suite in the cloud unified with inContact contact center platform, just four months after acquisition of Uptivity SALT LAKE CITY, Sept. 15, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center workforce optimization tools, today announces the launch of the inContact Discover WFO Suite, an easy-to-use, fully-featured cloud WFO solution that is purpose-built for small to mid-sized businesses (SMB). The...

2014-09-12 08:28:23

DUBLIN, Sept. 12, 2014 /PRNewswire/ -- Research and Markets has announced the addition of the "Global Cloud Based Contact Center (IVR, ACD, CTI, APO, Dialers, Analytics & Reporting) Market - Forecasts and Analysis (2014 - 2019)" report to their offering. http://photos.prnewswire.com/prnvar/20130307/600769 The cloud based contact center market analysis consists of various types of solution, service, application, vertical, and region. The overall market size is found by adding up the...

2014-09-11 08:34:03

Company Creates Seamless Service Process Connecting Hundreds of Branch Locations and Contact Centers in the Cloud SALT LAKE CITY, Sept. 11, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a top service provider has chosen inContact's cloud solutions to consolidate the service it delivers through its branch locations and contact centers. This move from a legacy premise-based system...

2014-09-09 08:39:59

Record Attendance Expected in Orlando, September 23-25 SALT LAKE CITY, Sept. 9, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the theme for its upcoming users' conference: ICUC 2014 Innovation Unleashed, to be held September 23-25, 2014 at Renaissance Orlando at SeaWorld®. The company anticipates record attendance of customers, prospects and partners at the annual event where...


Word of the Day
abrosia
  • Wasting away as a result of abstinence from food.
The word 'abrosia' comes from a Greek roots meaning 'not' and 'eating'.