Quantcast

Latest InContact Stories

2014-07-22 08:37:06

Company seeking a single global platform chooses inContact to transition more than 900 agents to a 100% cloud solution SALT LAKE CITY, July 22, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces that a new enterprise customer is moving more than 900 agents to the company's cloud software platform. Frustrated by the high costs and inflexible nature of its existing premise system, this...

2014-07-21 16:29:25

SALT LAKE CITY, July 21, 2014 /PRNewswire/ -- inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Wednesday, August 6, 2014 at 4:30 p.m. Eastern Time to discuss results for the second quarter 2014. Financial results will be issued in a press release after the close of the market the same day. http://photos.prnewswire.com/prnvar/20120216/LA54560LOGO inContact CEO Paul Jarman and CFO...

2014-07-14 08:26:00

Cloud combines financial value with the agility to innovate and expand services SALT LAKE CITY, July 14, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces that a new healthcare customer is moving contact center operations to the cloud from an older premise-based system. Already handling over 5,000 service interactions per day, the healthcare provider is expanding to deliver...

2014-06-26 08:31:50

Global Company Expands Use of Cloud to Further Unify Contact Center Operations SALT LAKE CITY, June 26, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a current Fortune 500 customer will expand their existing inContact cloud solution by adding inContact's Analytics-Driven Quality (ADQ) and Workforce Optimization (WFO). http://photos.prnewswire.com/prnvar/20120216/LA54560LOGO...

2014-06-09 08:36:35

Company Will Use the Cloud to Unify Customer Experience Across Multiple Contact Center Locations SALT LAKE CITY, June 9, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced that a Fortune 500 financial services company is migrating its Quality Management (QM) to the cloud as part of the effort to unify and streamline customer service operations across multiple divisions and...

2014-06-03 08:31:25

Cloud solutions a key component in keeping education affordable by reducing operational costs SALT LAKE CITY, June 3, 2014 /PRNewswire/ -- inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announces a leader in professional education and training is moving to the cloud and implementing inContact's award winning Personal Connection(TM) Outbound Solution in order to improve customer service efficiency....

2014-05-29 23:01:51

Uptivity Acquisition – Generates 50% IRR Lawrenceville, NJ (PRWEB) May 29, 2014 Edison Ventures announced today that inContact, a leading provider of cloud contact center software and optimization tools, acquired Uptivity (formerly CallCopy), based in Columbus, OH. Uptivity provides a complete workforce optimization suite, including speech and desktop analytics, agent coaching, call and desktop recording, as well as quality, performance, workforce management and satisfaction surveys....

2014-05-12 23:06:45

Webcasts Explore Innovation, Workforce Optimization, the Cloud, and IVR Sarasota, FL (PRWEB) May 12, 2014 For contact centers to operate at maximum efficiency in today’s fast-paced business environment, companies must optimize all available resources. Workforce Optimization solutions can now work across your entire organization, capturing customer interactions and sentiments in multiple channels. The correct investment in your IVR can help you to exceed caller expectations and provide...

2014-05-06 16:37:16

Strategic Combination Brings Exciting Cloud Innovation to the Workforce Optimization Market SALT LAKE CITY, May 6, 2014 /PRNewswire/ -- inContact (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, today announced the acquisition of workforce optimization (WFO) provider, CallCopy, Inc., which offers its products and services under the name "Uptivity." Based in Columbus, Ohio, Uptivity provides a complete mid-market WFO...

2014-04-28 16:35:29

SALT LAKE CITY, April 28, 2014 /PRNewswire/ -- inContact, Inc. (NASDAQ: SAAS), the leading provider of cloud contact center software and contact center agent optimization tools, will hold a conference call on Tuesday, May 6, 2014 at 4:30 p.m. Eastern Time to discuss results for the first quarter 2014. Financial results will be issued in a press release after the close of the market the same day. http://photos.prnewswire.com/prnvar/20120216/LA54560LOGO inContact CEO Paul Jarman and...


Word of the Day
siliqua
  • A Roman unit of weight, 1⁄1728 of a pound.
  • A weight of four grains used in weighing gold and precious stones; a carat.
  • In anatomy, a formation suggesting a husk or pod.
  • The lowest unit in the Roman coinage, the twenty-fourth part of a solidus.
  • A coin of base silver of the Gothic and Lombard kings of Italy.
'Siliqua' comes from a Latin word meaning 'a pod.'
Related