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Latest Information Technology Infrastructure Library Stories

2014-07-09 23:12:22

Microsoft Technology Centers are the first adopters of affordable new software to simplify IT asset management implementation. Gatineau, Quebec (PRWEB) July 09, 2014 Provance® today announced the immediate availability of Provance IT Asset Management for Microsoft® System Center, a new low-cost software product to simplify and streamline the implementation of IT asset management at Microsoft-centric IT organizations. First to adopt Provance IT Asset Management for Microsoft...

2014-07-08 12:32:32

Solution Provider Says Proven Best Practices, New Technology Hires are Critical Success Factors NEW YORK, July 8, 2014 /PRNewswire/ -- For many CIOs, an ITSM strategy is a lot like a game of connect-the-dots. They've got a ticketing system for incident management, maybe even the beginnings of a configuration management database (CMDB), and perhaps some cost management functions that could be as simple as a spreadsheet - all valid pieces of ITSM. Too often, however, they are disparate systems...

2014-07-02 12:32:34

Linium announced today that it has received recognition as a leader in providing IT Service Management (ITSM) implementation services. NEW YORK, July 2, 2014 /PRNewswire-iReach/ -- Linium, the award-winning firm in enterprise business transformation, announced today that it has received recognition as a leader in providing IT Service Management (ITSM) implementation services by Forrester Research, Inc. through The Forrester Wave(TM): North American ITSM Implementation Services Providers, Q2...

2014-06-19 16:28:43

Industry leaders join forces to provide innovative guidance for technical service and support effectiveness and efficiency COLORADO SPRINGS, Colo., June 19, 2014 /PRNewswire/ -- HDI and AXELOS today announced the release of a co-branded whitepaper that explores the combined benefits of adhering to Knowledge-Centered Support (KCS(sm))(1) and the IT Infrastructure Library (ITIL®)(2), suites of best practices for IT service management (ITSM). The complimentary whitepaper can be...

2014-06-18 16:28:50

SysAid Recognized for Providing Top Customer Service in the IT Service Management Space TEL AVIV, Israel, June 18, 2014 /PRNewswire/ -- SysAid Technologies Ltd., a leading provider of IT service management (ITSM) solutions, today announced that SysAid has been named "Best Vendor" in the 2014 Service Desk Institute (SDI) IT Service & Support Awards. This award recognizes SysAid for having the most outstanding customer service record in the ITSM industry. The honor was announced at the SDI...

2014-06-13 12:27:01

HERNDON, Va., June 13, 2014 /PRNewswire/ -- Axios Systems, a leading provider of IT Service Management (ITSM) software, announces that its ITSM solution, assyst, has become one of the first products in the world to achieve accreditation for all fifteen PinkVERIFY(TM) ITIL® processes, and the first to do so within a single solution. PinkVERIFY is an internationally recognized ITSM tool suite assessment service. Axios is one of only five companies in the world to gain full...

2014-06-12 23:02:53

The VMEdu platform offers courses such as PMP, Scrum, ITIL, PRINCE2, and Six Sigma that help global partners to benefit through their advanced test development and delivery solutions to enhance and enrich their students' and candidates' learning experiences. VMEdu supports end-to-end training requirements including content development, test delivery, venue management and overall training infrastructure management. Phoenix, AZ (PRWEB) June 12, 2014 Do organizations and institutions...

2014-06-02 16:30:53

Makes IT Certification and Business Training Affordable for Individual Learners TEMPE, Ariz., June 2, 2014 /PRNewswire/ -- KnowledgeNet today announced the launch of KnowledgeNet Express (www.KnowledgeNetExpress.com), an e-commerce platform that gives individuals affordable, ready access to the same IT certification and business skills courses used by Fortune 500 companies. (Logo: http://photos.prnewswire.com/prnh/20140602/93318) KnowledgeNet Express courses range from...

2014-05-21 08:36:11

ARLINGTON, Va., May 21, 2014 /PRNewswire/ -- Engineering Services Network, Inc. (ESN) announced today it was awarded a contract worth up to $24.5 million from the Navy to support the Space and Naval Warfare Systems Center Pacific Integrated Voice Networks Branch and provide telephony network support. (Photo: http://photos.prnewswire.com/prnh/20140520/89659) The award is an Indefinite Delivery, Indefinite Quantity (IDIQ) cost-plus-fixed-fee contract, said ESN Program Manager Gerald...

2014-05-21 08:36:07

SysAid Considered for Title of "Best Vendor" In Recognition of Outstanding Customer Service TEL AVIV, Israel, May 21, 2014 /PRNewswire/ -- SysAid Technologies Ltd., a leading provider of IT service management (ITSM) solutions, announced today that SysAid has been named a finalist in the 2014 Service Desk Institute (SDI) IT Service & Support Awards in the Best Vendor category. This honor recognizes the IT service vendor with the most outstanding record of customer service. SysAid...


Word of the Day
attercop
  • A spider.
  • Figuratively, a peevish, testy, ill-natured person.
'Attercop' comes from the Old English 'atorcoppe,' where 'atter' means 'poison, venom' and‎ 'cop' means 'spider.' 'Coppa' is a derivative of 'cop,' top, summit, round head, or 'copp,' cup, vessel, which refers to 'the supposed venomous properties of spiders,' says the OED. 'Copp' is still found in the word 'cobweb.'
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