Latest Information Technology Infrastructure Library Stories
IRVINE, Calif., Nov. 8, 2012 /PRNewswire/ -- Customer Service Delivery Platform (CSDP), a leading provider of Service Relationship Management (SRM©) solutions, is pleased to announce Essintial Enterprise Solutions has selected CSDP for a variety of consulting services including Business Process Mapping and implementing Lean principles to drive improved value to their clients and partners. (Logo: http://photos.prnewswire.com/prnh/20121108/SF08946LOGO) "At Essintial, we are...
BRISBANE, Calif. and BELLEVUE, Wash., Nov. 6, 2012 /PRNewswire/ -- CollabNet® (www.collab.net), the global leader for Enterprise Cloud Development and Agile ALM, and UC4 Software (www.uc4.com), the leader in IT Process Automation, have entered into a strategic partnership to help IT organizations achieve enterprise DevOps at scale. The companies will jointly develop, market, sell and support a comprehensive end-to-end DevOps platform. The joint offering provides the automation,...
INDIANAPOLIS, Nov. 1, 2012 /PRNewswire/ -- Bell Techlogix, a leading information technology managed services and solutions company, announced today that it has executed a multi-year agreement with Shale-Inland Holdings, LLC to become the exclusive outsourced IT services provider, delivering an effective, scalable infrastructure and innovative support model that optimizes return on IT spending, positions for emerging technologies and directly supports Shale-Inland's strategic growth...
ATLANTA, Oct. 29, 2012 /PRNewswire/ -- PMG, the smart choice for enterprise service catalog and business process automation software, announced today that Andrew Kramer, Vice President of Customer Solutions at PMG, will speak at SIMposium 2012 on October 30, 2012 in an interactive session on service catalog and portfolio management. SIMposium 2012 is a two-day conference that is held at The Gaylord Texan in Dallas. From October 28-30, 2012, the conference will host more than...
SecurActive, a European N/APM vendor, and Bitrate, a South African VA distributor have signed a distribution agreement to deliver Network and Application Performance monitoring to mid-size and large companies and public services in the Sub-Saharan region. Paris, France (PRWEB) October 19, 2012 SecurActive and Bitrate have closed an agreement to distribute Performance Vision (SecurActive’s N/APM solution) in South Africa and all sub-saharian countries. This agreement offers SecurActive...
IRVINE, Calif., Oct. 17, 2012 /PRNewswire/ -- Customer Service Delivery Platform (CSDP), a leading provider of Service Relationship Management (SRM©) software and solutions, announces the release of SRM Buddy, a mobile field service solution that provides anytime, anywhere access to service information using any mobile device and platform including iOS, Android, and Windows. (Logo: http://photos.prnewswire.com/prnh/20121017/SF94184LOGO) "With the increasing need to improve...
ALPHARETTA, Ga., Oct. 1, 2012 /PRNewswire/ -- Alpharetta, Georgia based Saince, Inc., a state-of-the-art medical transcription and clinical documentation services provider for hospitals and IDNs, today announced receiving ISO 9001 and ISO 27001 certifications for its service and solution centers. As one of the fastest growing transcription and clinical documentation companies in the country, Saince is reputed for providing high quality services to its customers. Group Purchasing...
SALT LAKE CITY, Sept. 20, 2012 /PRNewswire/ -- LANDesk Software, a global leader in integrated systems lifecycle management, endpoint security, enterprise mobility, and IT service management, today announced that LANDesk Service Desk has been recognized in the new Magic Quadrant for IT Service Support Management (ITSSM) Tools, which Gartner considers to be an emerging market. Gartner created the new IT Service Support Management report after retiring the IT Service Desk Magic...
SUNDANCE, Utah, Sept. 19, 2012 /PRNewswire/ -- Is on-premise or cloud the better way to deliver service management to an organization? How about both, or the ability to choose your favorite aspects of each? Wendia, the innovative leader in IT service management, has raised the bar for advanced ITIL-compliant service management with today's announcement of POB Hybrid, and the ability for customers to move or modify their software platform as needed through Dynamic Platform...
Acclaimed partner adds Volume Licensing competency to certifications Gatineau, Quebec (PRWEB) September 18, 2012 Provance® today announced that it has added Volume Licensing to its Microsoft® partner competency certifications. The Volume Licensing Competency certifies that Provance possesses the expertise and knowledge to help organizations simplify their software licensing decisions and realize the greatest value from their IT investments. “Certification by Microsoft in both...
