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Latest International Commission on Mathematical Instruction Stories

2014-07-22 08:39:42

Premier global gathering now offers the largest, most diverse selection of site tour offerings in the industry COLORADO SPRINGS, Colo., July 22, 2014 /PRNewswire/ -- Passive learning is a thing of the past! Conference-goers are demanding (and receiving) engaging experiences such as the interactive site tours at the ICMI Contact Center Demo & Conference (November 3-5, 2014) in Chicago. These in-depth tours have become an extremely popular option on the ICMI program: -- In Chicago,...

2014-06-25 16:29:08

"Gain, Maintain and Increase Customer Loyalty" takes center stage at the 3 day conference, November 3-5, 2014 in Chicago, IL. COLORADO SPRINGS, Colo., June 25, 2014 /PRNewswire/ -- ICMI's Contact Center Demo & Conference will focus on loyalty in the contact center both from the perspective of agent retention and also customer loyalty. Kicking off this theme each morning will be industry luminaries with expert knowledge in the customer service world. Back by popular demand, Chip Bell, a...

2014-06-16 12:32:48

Includes site tours, half-day workshops, two days of sessions covering four core subject areas, plus numerous networking opportunities COLORADO SPRINGS, Colo., June 16, 2014 /PRNewswire/ -- The full program for the ICMI Contact Center Demo & Conference, November 3-5 2014 in Chicago, has been announced and the industry is already buzzing with excitement as registrations pour in. For three days, attendees in Chicago will explore how to Gain, Maintain and Increase Loyalty - this year's...

2014-05-29 08:36:34

ICMI finds 68% say social media is a necessary customer service channel and only 39% are formally offering social care options. COLORADO SPRINGS, Colo., May 29, 2014 /PRNewswire/ -- The International Customer Management Institute (ICMI) has released its 2014 report, The Normalization of Social Customer Care Research Report & Best Practices Guide, comparing the preferences of contact center leaders as social media users, against their behaviors as providers of social customer service. This...

2014-05-08 23:07:48

Industry Leading Companies Like Intuit, MakerBot, Remington, and Silverpop Focus On Customer Success, Not Just Agents and Channels San Diego, CA (PRWEB) May 08, 2014 MindTouch, the company that leads the universe in powering customer success, will be speaking at the ICMI Contact Center Expo and Conference alongside an illustrious panel of thought leaders who may or may not have been sent from the future. Driven by an insatiable need to rescue humanity from poor customer service, these...

2014-04-30 23:23:13

Company to spotlight its predictive talent selection technology at annual conference of customer service executives. Atlanta, GA (PRWEB) April 30, 2014 HireIQ Solutions, the innovative leader in predictive analytics and virtual talent acquisition solutions for customer-facing organizations, today announced that it is exhibiting at the upcoming ICMI Contact Center Expo and Conference to be held May 6-9 at the San Diego Convention Center in San Diego, CA. ICMI Contact Center Expo and...

2014-04-30 23:20:38

Leading Global Provider of Multi-channel Contact Center Solutions to Demo Its Web Agent Module Using WebRTC Technology at the Upcoming ICMI Contact Center Expo and Conference in San Diego Atlanta, GA (PRWEB) April 30, 2014 Presence Technology, a worldwide leader of Multi-Channel Contact Center Solutions, announced today they are a sponsor of the upcoming Contact Center Expo and Conference taking place May 6-9, 2014 in San Diego, California. The event, produced by ICMI, is the premier...

2014-04-23 23:02:17

The International Customer Management Institute (ICMI) announced Voiance Language Services as a finalist for its 2014 Global Contact Center Awards in the Best Use of an Emerging Channel category for the company’s innovative Video Remote Interpretation service. Tucson, AZ (PRWEB) April 23, 2014 The International Customer Management Institute (ICMI) announced Voiance Language Services as a finalist for its 2014 Global Contact Center Awards in the Best Use of an Emerging Channel category...

2014-04-17 23:11:18

Connect First, an award-winning telecommunications company, is offering a discounted rate of 25% off any conference package at the 2014 ICMI Contact Center Expo & Conference. Details below. San Diego, Calif. (PRWEB) April 17, 2014 Connect First will be exhibiting in booth #320 at the ICMI Contact Center Expo & Conference May 6-9 in San Diego, Calif. Presented by the International Customer Management Institute (ICMI), Contact Center Expo & Conference is the leading global...

2014-04-07 16:26:35

Contact center professionals are running out of time to register for the largest industry event of the year (May 6-9, 2014) in San Diego COLORADO SPRINGS, Colo., April 7, 2014 /PRNewswire/ -- The strength of ICMI Contact Center Expo & Conference in San Diego, CA (May 6-9, 2014), a world-class, international forum for contact center professionals, continues to impress industry insiders. Organizers have announced record-breaking numbers for 2014, including: -- 1500+ attendees from the...


Word of the Day
baudekin
  • A rich embroidered or brocaded silk fabric woven originally with a warp of gold thread.
'Baudekin' seems to be an alternative form of 'baldachin,' from the Italian 'Baldacco,' Baghdad, the city where the material was made.
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