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Latest International Customer Management Institute Stories

2015-05-27 12:33:01

PITTSBURGH, May 27, 2015 /PRNewswire/ -- For the second time in four years, UPMC Health Plan's call center was named the Global Call Center of the Year in the large call center category by the

2015-05-08 08:31:27

Next year the event heads to California at the Long Beach Convention Center May 10-13 ORLANDO, Fla., May 8, 2015 /PRNewswire/ -- The International Customer Management Institute (ICMI) today

2015-05-05 23:04:02

Best-in-class provider of telecommunications, software and customer engagement solutions to showcase improvements and innovations at national event. San Diego

2015-04-30 12:40:22

New research report shows 87% of contact center leaders acknowledged that agents experience a moderate to high level of stress during the workday COLORADO SPRINGS, Colo., April 30, 2015 /PRNewswire/

2015-04-28 08:47:09

Leading Customer-Centric Service Providers to Serve Contact Center Community Better COLORADO SPRINGS, Colo., April 28, 2015 /PRNewswire/ -- J.D.

2015-04-16 08:41:26

Representatives from Salesforce and ForeSee to Take the Keynote Stage May 4-7 COLORADO SPRINGS, Colo., April 16, 2015 /PRNewswire/ -- The International Customer Management Institute

2015-03-26 08:42:26

Fourteen Case Studies will reveal Top Organizations' Secrets to Success COLORADO SPRINGS, Colo., March 26, 2015 /PRNewswire/ -- The International Customer Management Institute (ICMI), today

2015-03-24 08:44:33

Report Reveals Contact Centers Lack Real-Time Information Needed to Provide Proactive, Personalized Customer Service COLORADO SPRINGS, Colo.

2015-03-18 08:27:03

Program to Feature New Tracks, Site Tours and Exciting Keynotes COLORADO SPRINGS, Colo., March 18, 2015 /PRNewswire/ -- The International Customer Management Institute (ICMI), today highlights

2015-03-11 08:26:26

Annual Awards Program Recognizes those Making Strides in the Customer Management Industry COLORADO SPRINGS, Colo., March 11, 2015 /PRNewswire/ -- The International Customer Management Institute


Word of the Day
meacock
  • An uxorious, effeminate, or spiritless man.
  • A timorous, cowardly fellow.
Probably a blend of meek and cock, or from meek +‎ -ock (“diminutive suffix”).