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Latest International Quality and Productivity Center Stories

2012-06-06 23:03:17

Will be Exhibiting at 13th Annual Call Center Week Conference June 6th & 7th, Showcasing its Virtual Agent Solutions Toronto, Ontario (PRWEB) June 06, 2012 TORONTO, Ontario — June 6, 2012 — IntelliResponse Systems, provider of patented multi-channel web self-service and virtual agent software solutions that drive profitable online conversations, announced today that it has been named a finalist for the Call Center Excellence Awards, in the “Best Technology Solution...


Word of the Day
caparison
  • A cloth or covering, more or less ornamented, laid over the saddle or furniture of a horse, especially of a sumpter-horse or horse of state.
  • Clothing, especially sumptuous clothing; equipment; outfit.
  • To cover with a caparison, as a horse.
  • To dress sumptuously; adorn with rich dress.
This word ultimately comes from the Medieval Latin 'cappa,' cloak.
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