Latest J.D. Power and Associates Stories

2014-10-28 12:30:16

Part of Select Group to Earn J.D. Power's Certification PITTSBURGH, Oct. 28, 2014 /PRNewswire/ -- UPMC Health Plan has once again been recognized for contact center excellence under the J.D. Power 2014 Certified Contact Center Program(SM). This is the fourth time since 2009 that UPMC Health Plan has earned call center certification, having previously done so in 2009, 2011, and 2012. UPMC Health Plan earned the distinction through a combination of voice-of-the-customer feedback and...

2014-10-21 12:32:10

OAKLAND, Calif., Oct. 21, 2014 /PRNewswire/ -- For the 6(th) consecutive year, Kaiser Permanente's mail-order pharmacy was ranked highest in customer satisfaction by the J.D. Power and Associates 2014 U.S. Pharmacy Study(SM)(.) http://photos.prnewswire.com/prnvar/20130718/SF49717LOGO The J.D. Power study measures customer pharmacy satisfaction based on responses from nearly 14,000 customers who filled new prescriptions or refilled current prescriptions in the three months prior to...

2014-07-30 12:30:42

PORTLAND, Ore., July 30, 2014 /PRNewswire/ -- Lane County residents will have a new health care option that combines top-quality care with award-winning health coverage. Kaiser Permanente Northwest announced today that it plans to open a medical office in Eugene by late 2015. http://photos.prnewswire.com/prnvar/20130718/SF49717LOGO "For more than 65 years Kaiser Permanente has focused on keeping the people of the Northwest healthy," said Kaiser Permanente Northwest Regional...

2014-02-18 12:22:13

J.D. Power and Associates names Lexus most dependable brand for 2011 model year CHATTANOOGA, Tenn., Feb. 18, 2014 /PRNewswire-iReach/ -- There is no shortage of challenges when buying a used car. While consumers can gather information about previous use, accident history and service records from numerous sources, predicting a vehicle's future dependability leaves many prospective car buyers feeling like they are playing a guessing game. Research like J.D. Power and Associates' (JDP)...

2014-02-18 08:20:46

Alabama dealership highlights reliability of luxury vehicle offerings MOBILE, Ala., Feb. 18, 2014 /PRNewswire-iReach/ -- Driving dynamics, creature comforts, styling and amenities are among the many reasons car shoppers choose luxury brands. J.D. Power and Associates' (JDP) recent study points to another, perhaps more important, factor in the search for luxury cars -- dependability. (Photo: http://photos.prnewswire.com/prnh/20140218/MN66009) JDP's annual Dependability Study shows...

Word of the Day
  • To stammer.
  • Present participle of maffle, to stammer.
  • A simpleton.
The word 'maffle' may come from a Dutch word meaning 'to move the jaws' or a French word meaning 'having large cheeks'.