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Latest J. D. Power Stories

2014-07-09 08:24:44

Samsung Ranks Highest in Customer Satisfaction with Both Smaller Than 50-Inch and 50-Inch or Larger Televisions WESTLAKE VILLAGE, Calif., July 9, 2014 /PRNewswire/ -- Customers who recently purchased a high-definition television cite picture quality and screen size as the two primary reasons for selecting their TV, according to the J.D. Power 2014 High-Definition Television (HDTV) Satisfaction Report(SM) released today. http://photos.prnewswire.com/prnvar/20130605/LA26502LOGO "Customers...

2014-06-30 16:20:52

WESTLAKE VILLAGE, Calif., June 30, 2014 /PRNewswire/ -- Total new-vehicle retail sales in the United States are expected to reach 6.5 million for the first half of 2014, a 6 percent increase over the first half of 2013, according to an analysis by J.D. Power. http://photos.prnewswire.com/prnvar/20130605/LA26502LOGO Retail sales at the beginning of 2014 were hampered by extreme weather conditions, but spring has brought a string of record-setting months, as sales have increased on a...

2014-06-27 12:21:34

Local company ranks higher than competitors on customer satisfaction for the second straight year SEATTLE, June 27, 2014 /PRNewswire/ -- PEMCO Insurance has done it again. The Northwest's largest local insurer has received the highest ranking for customer satisfaction from J.D. Power for the second consecutive year. The Seattle-based mutual insurer, which serves Northwest residents exclusively, is recognized for ranking the highest in customer satisfaction among auto insurers in the...

2014-06-26 12:22:48

June Retail SAAR Is Expected to Reach Second-Highest Level Thus Far in 2014 WESTLAKE VILLAGE, Calif., June 26, 2014 /PRNewswire/ -- The seasonally adjusted annualized selling rate (SAAR) for new light-vehicle retail sales in June will result in the fifth consecutive month of year-over-year growth, according to a monthly sales forecast developed jointly by J.D. Power and LMC Automotive. http://photos.prnewswire.com/prnvar/20130605/LA26502LOGO The retail SAAR in June is expected to...

2014-06-23 16:20:30

WACO, Texas, June 23, 2014 /PRNewswire-USNewswire/ -- The Texas Farm Bureau Insurance Companies announced they received the "Highest Customer Satisfaction Among Auto Insurers in Texas" according to the recently released J.D. Power 2014 U.S. Auto Insurance Study((SM)). This is the third consecutive year Texas Farm Bureau Insurance has received an award from J.D. Power for auto insurance customer satisfaction. "We were so honored when we received the notification we had the highest...

2014-06-04 04:21:06

It's the sixth year in a row GES has earned this prestigious certification LAS VEGAS, June 4, 2014 /PRNewswire/ -- Global Experience Specialists (GES), a leader in exhibition, event and entertainment experiences, announced that the GES National Servicenter® has been recognized for call center customer satisfaction excellence for a sixth consecutive year under the J.D. Power Certified Contact Center Program.(SM) The distinction acknowledges a strong commitment by GES call center...

2014-05-22 12:22:07

WESTLAKE VILLAGE, Calif., May 22, 2014 /PRNewswire/ -- With strong new light-vehicle retail sales anticipated over the Memorial Day weekend, the selling rate in May is expected to be at the highest level of the year, according to a monthly sales forecast developed jointly by J.D. Power and LMC Automotive. http://photos.prnewswire.com/prnvar/20130605/LA26502LOGO Retail Light-Vehicle SalesRetail light-vehicle sales in May 2014 are expected to come in at 1.3 million units, 4 percent...

2014-05-14 08:20:55

Alaska Airlines Mileage Plan also receives top ranking in inaugural airline loyalty satisfaction report SEATTLE, May 14, 2014 /PRNewswire/ -- Alaska Airlines ranked highest in airline customer satisfaction among traditional carriers for the seventh consecutive year in the J.D. Power 2014 North America Airline Satisfaction Study(SM). The organization also announced today that frequent fliers ranked Alaska Airlines' Mileage Plan highest in overall customer satisfaction in its...

2014-05-07 08:39:57

Apple Ranks Highest in Owner Satisfaction with Tablet Devices WESTLAKE VILLAGE, Calif., May 7, 2014 /PRNewswire/ -- As more value-priced brands enter the marketplace and the average purchase price of tablets declines, overall tablet satisfaction declines, according to the J.D. Power 2014 U.S. Tablet Satisfaction Study(SM)--Volume 1 released today. http://photos.prnewswire.com/prnvar/20130605/LA26502LOGO "Since the inaugural U.S. Tablet Satisfaction Study in 2012, a number of new tablet OEMs...

2014-04-30 08:21:12

Travelocity.com Ranks Highest in Overall Satisfaction among Online Travel Agencies WESTLAKE VILLAGE, Calif., April 30, 2014 /PRNewswire/ -- While price continues to be an important factor driving customer satisfaction with online travel agencies, the highest-performing agencies excel by providing a superior website/online store experience, with clear layout and design, ease of navigation and useful information, according to the J.D. Power 2014 Online Travel Agency Satisfaction Report(SM)...


Word of the Day
penuche
  • A fudgelike confection of brown sugar, cream or milk, and chopped nuts.
'Penuche' is a variant of 'panocha,' a coarse grade of sugar made in Mexico. 'Panocha' probably comes from the Spanish 'panoja, panocha,' ear of grain.
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