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Latest Linda Hirneise Stories

2008-06-18 15:00:00

By Donna Hogan, The Tribune, Mesa, Ariz. Jun. 18--Consumers were unhappy with U.S. airlines even before they slashed flights, services and jobs, and started charging for previously free amenities. And they dislike Tempebased US Airways more than any other big carrier except Northwest and United.

2008-06-18 06:00:20

By Jessica Hopper, The Miami Herald Jun. 18--Customer service, not higher fares and additional fees, is the reason passengers' satisfaction with airlines is at its lowest level in three years, according to a new study by J. D. Power and Associates.


Word of the Day
  • an ornament or knob in the shape of a flower
  • In architecture, a floral ornament; specifically, the large conventional flower usually placed in the center of the abacus of a Corinthian capital or classic ceiling-caisson; also, the floreated termination of a Gothic finial.
[ "The word 'fleuron' comes from French."]