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Latest Linda Hirneise Stories

2008-06-18 15:00:00

By Donna Hogan, The Tribune, Mesa, Ariz. Jun. 18--Consumers were unhappy with U.S. airlines even before they slashed flights, services and jobs, and started charging for previously free amenities. And they dislike Tempebased US Airways more than any other big carrier except Northwest and United.

2008-06-18 06:00:20

By Jessica Hopper, The Miami Herald Jun. 18--Customer service, not higher fares and additional fees, is the reason passengers' satisfaction with airlines is at its lowest level in three years, according to a new study by J. D. Power and Associates.


Word of the Day
shavie
  • A trick or prank.
The word 'shavie' is related to 'shave'.