Latest Linda Hirneise Stories

2008-06-18 15:00:00

By Donna Hogan, The Tribune, Mesa, Ariz. Jun. 18--Consumers were unhappy with U.S. airlines even before they slashed flights, services and jobs, and started charging for previously free amenities. And they dislike Tempebased US Airways more than any other big carrier except Northwest and United.

2008-06-18 06:00:20

By Jessica Hopper, The Miami Herald Jun. 18--Customer service, not higher fares and additional fees, is the reason passengers' satisfaction with airlines is at its lowest level in three years, according to a new study by J. D. Power and Associates.

Word of the Day
  • The practice of two or more parties jointly purchasing all or part of a butchered cow and dividing the meat between them.
The word 'cowpooling' was formed on the model of 'carpooling'.