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Last updated on April 16, 2014 at 17:34 EDT

Latest LiveChat Stories

2014-04-08 23:01:05

Time Out, Allure, and Universal Music Group Australia are the first launch with LiveReviews. San Francisco, CA (PRWEB) April 08, 2014 Livefyre, provider of the leading real-time conversation and social curation platform, today announced that it has launched LiveReviews, a new product for facilitating real-time online reviews. With LiveReviews, users can easily rate and review products, services, articles or any other content in real time. In addition to increasing time-on-site and...

2014-03-06 23:31:14

WebsiteAlive, a leading online communications firm, and 1SEO.com, a top web development and online marketing company, have teamed up to recommend each other's products to their clients. As a result, customers are provided with best-of-breed products and services in both categories. Houston, TX (PRWEB) March 06, 2014 If a company isn’t visible in search engines, it’s not visible in its industry. Adam J. Stass, CEO of WebsiteAlive, knew this was true, so a couple of years ago he set...

2014-01-16 08:29:50

VANCOUVER, British Columbia, Jan. 16, 2014 /PRNewswire/ -- Comm100, the leading provider of customer service and communication solutions, announced today an important update to the control panel of the company's live chat software solution, which features a modern UI, better grouped functions and added usability. 2013 is the year of user experience for Comm100 Live Chat. On Jan. 11, a totally redesigned operator console was released; on Mar. 20, zero downtime upgrade was made...

2013-12-19 08:30:58

The iPhone chat app is redesigned in the iOS 7 style with added usability and functionalities VANCOUVER, British Columbia, Dec. 19, 2013 /PRNewswire/ -- Comm100, the leading global provider of customer service and communication solutions, has just launched an updated iPhone app for its widely used live chat software in response to the release of iOS 7 and customers' feature requests. Compiled with iOS 7 SDK, the new Comm100 Live Chat iPhone app has fully adopted the iOS 7 UI style,...

2013-11-21 12:30:43

The update further optimizes the live chat experience for both businesses and consumers VANCOUVER, Nov. 21, 2013 /PRNewswire/ -- Comm100, the leading global provider of customer service and communication solutions, announced today a significant update to the company's live support software solution: Comm100 Live Chat. Two important new features are introduced: a Facebook-like embedded chat window style and APIs for businesses to make live chat a truly seamless part of their...

2013-10-24 08:38:59

Grainger Customers Now Can Send a Product Photo to Customer Service Reps Anytime, Anywhere During Chats Through its iPhone App CHICAGO, Oct. 24, 2013 /PRNewswire/ -- Grainger (NYSE: GWW), the leading broad line supplier of maintenance, repair and operating (MRO) products serving businesses and institutions, recently launched a new feature for its iPhone application (app), LiveChat with Photo. Through technology provided by LivePerson (NASDAQ: LPSN), a leading provider of intelligent...

2013-09-04 08:38:05

Comm100 Live Chat Named Small or Medium Business Service of the Year VANCOUVER, British Columbia, Sept. 4, 2013 /PRNewswire/ -- Comm100 Live Chat has been named the silver winner in Small or Medium Business Service of the Year in Best in Biz Awards 2013 International, an independent business awards program judged by members of the press and industry analysts. Comm100 is the leading provider of on-demand customer service and communication solutions, globally. Comm100 Live Chat is a...

2013-08-29 08:24:17

The App Upgrade Makes Engaging Website Visitors on Android Devices More Efficient VANCOUVER, British Columbia, Aug. 29, 2013 /PRNewswire/ -- Comm100, the leading global provider of enterprise-level customer service and communication solutions, announced today significant upgrades to the company's current Android app for its Comm100 Live Chat solution. The upgrade features a redesigned user interface with improved aesthetics and more user-friendly functions. Users new to Comm100 Live...

2013-07-23 23:26:03

Over seventy five thousand businesses use ClickDesk to convert their website visitors to happy customers through a bundle of live chat, voice chat, help desk and social toolbar. Sunnyvale, CA (PRWEB) July 23, 2013 ClickDesk, a hosted combo of live chat, help desk, voice chat, & social toolbar for online businesses, today announced the reach of its service to over 75,000 businesses in 120 countries. With the recent release of the web chat panel for agents to answer live chats &...

2013-05-28 08:33:14

Mobile Visitors' User Experience Significantly Enhanced with Redesigned Chat Windows - iPhone and iPad App Updated for Optimal Operator Experience VANCOUVER, May 28, 2013 /PRNewswire/ -- Comm100, the leading global provider of enterprise-level customer service and communication solutions, announced today a significant upgrade to its Comm100 Live Chat solution that further optimizes the platform's capabilities for mobile devices. The upgrade includes a completely redesigned visitor...