Latest Loyalty business model Stories
Successful entrepreneur, innovator and fitness advocate, Tefa Dexter, accepts position to advance Biozoom's sales and product development activities KASSEL, Germany, May 24, 2013 /PRNewswire/ -- Biozoom (BIZM) announces the appointment of Tefa Dexter to the roles of Director of Business Development and Sales, and Corporate Secretary. Mr. Dexter assumed this responsibility as of January 21, 2013. "Tefa Dexter exemplifies the level of strategic thinking, business development expertise...
Attendees will learn how to leverage Big Data insights from the customer journey in order to "Get Closer to the Customer" PARAMUS, New Jersey, May 22, 2013 /PRNewswire/ -- NICE Systems (NASDAQ: NICE) announced today a series of executive events, taking place June 12-26, 2013, where attendees will be able to network with their peers and learn how to capture, analyze and act upon Big Data insights across the customer journey in order to consistently deliver an excellent customer...
Study of 10,000 U.S. Consumers Examines Link Between Popular Customer Metric and Loyalty Across 19 Industries WABAN, Mass., May 21, 2013 /PRNewswire/ -- Companies often use a metric called Net Promoter Score(®) (NPS(®)) as a measure of customer affinity. NPS is based on asking customers how likely they are to recommend a company to a friend or relative. In a new report called The Economics of Net Promoter, Temkin Group analyzes NPS and loyalty across 19 industries based on...
In Partnership with Star Micronics, Synqera Loyalty Generator Improves the In-store Shopping Experience and Fights Showrooming with Personalized Offers and Tools for Customers NEW YORK, May 20, 2013 /PRNewswire/ -- Synqera, a technology startup that uses big data to bring a personalized digital experience to the physical retail store, today unveils the Synqera Loyalty Generator, a connected in-store device that helps brick and mortar retailers shorten the path to purchase, combat...
New Business Driving Growth for Oak Ridge, Tennessee Customer Care Call Center OAK RIDGE, Tenn., May 17, 2013 /PRNewswire/ -- Sitel, a leading global customer care provider, today announced that it is adding 150 agents and support staff to support new business and growth opportunities with current clients. (Logo: http://photos.prnewswire.com/prnh/20120815/NE57926LOGO) Sitel is hosting an onsite job fair on Wednesday, May 22, 2013 from 11:00 a.m. to 7:00 p.m. at the company's...
INDIA, May 16, 2013 /PRNewswire/ - Aimia Inc. (TSX: AIM), a global leader in loyalty management, announced today its partnership with Axis Bank, India's third largest private sector bank, launching its bank-wide customer loyalty program: eDGE Loyalty Rewards. Aimia's India office designed and deployed the program in partnership with Axis Bank, and will be responsible for its on-going management. Akash Sahai, Managing Director India, Aimia, said: "We are delighted to be working...
BenchmarkPortal recognizes the exceptional efficiency and effectiveness of the TrialCard Contact Center by awarding it Certification as a Center of Excellence. The granting of certification is based on a company’s operational metrics, customer satisfaction and agent satisfaction. (PRWEB) May 13, 2013 The TrialCard customer contact center has been certified as a Center of Excellence by BenchmarkPortal, a leading contact center research and consulting organization. “Only the top 10...
Retail executives and industry experts will discuss how employee engagement can drive customer experience Chicago, IL (PRWEB) May 13, 2013 Workplace, a leader in cloud-based workforce management solutions for many of the country’s leading retailers, announced today that they will be hosting the Leadership in Retail WFM Customer Experience Global Summit 2013, where renowned retailers and industry experts investigate and share how you can turn effective employee engagement into a...
Mann-Ivanov-Ferber publishes long-awaited translation of customer service expert Micah Solomon's "High-Tech, High-Touch Customer Service," concurrent with Moscow keynote speech. Seattle, WA (PRWEB) May 10, 2013 Bringing best practices and the latest customer service trends from around the world, U.S.-based bestselling author and customer service consultant Micah Solomon recently traveled to Moscow concurrent with the long-awaited Russian publication of his "High-Tech,...
This partnership has created a seamless, reliable and technologically advanced loyalty solution for restaurant and hospitality businesses that will revolutionize customer loyalty in these industries. PALM BEACH GARDENS, and TORONTO (PRWEB) May 08, 2013 LoyalMark, an innovative global leader in loyalty card marketing, is now a Certified Partner with Maitre’D POS by Posera-HDX offering a seamless, reliable and technologically advanced loyalty solution for restaurant and hospitality...
