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2008-09-30 09:00:21

WESTBOROUGH, Mass., Sept. 30 /PRNewswire/ -- Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that MyCom, a leading provider of software and services for call centers, has selected Envox CT Connect(TM) to add computer-telephony integration (CTI) capabilities, such as screen pop, sophisticated routing and predictive dialing, to the MYKENE Communications Center system. The new CTI capabilities allow MYKENE users to increase agent productivity, reduce call...


Word of the Day
monteith
  • A large punch-bowl of the eighteenth century, usually of silver and with a movable rim, and decorated with flutings and a scalloped edge. It was also used for cooling and carrying wine-glasses.
  • A kind of cotton handkerchief having white spots on a colored ground, the spots being produced by a chemical which discharges the color.
This word is possibly named after Monteith (Monteigh), 'an eccentric 17th-century Scotsman who wore a cloak scalloped at the hem.'
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