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2008-09-30 09:00:21

WESTBOROUGH, Mass., Sept. 30 /PRNewswire/ -- Envox Worldwide, a leading global provider of IP-based voice solutions, today announced that MyCom, a leading provider of software and services for call centers, has selected Envox CT Connect(TM) to add computer-telephony integration (CTI) capabilities, such as screen pop, sophisticated routing and predictive dialing, to the MYKENE Communications Center system. The new CTI capabilities allow MYKENE users to increase agent productivity, reduce call...


Word of the Day
snash
  • To talk saucily.
  • Insolent, opprobrious language; impertinent abuse.
This word is Scots in origin and probably imitative.