Quantcast

Latest Nexidia Stories

2014-08-04 08:33:35

Nexidia Ensures Compliance, Drives Dramatically Improved Agent Performance, Service Quality, and Marketing Effectiveness ATLANTA, Aug. 4, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced a new Ovum case study that details how Atlantic Coast Media Group (ACMG) leveraged Nexidia Interaction Analytics to ensure enterprise compliance while driving dramatically improved agent performance, service...

2014-07-24 08:43:03

ATLANTA, July 24, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced enhancements to Nexidia Live Collection Assistant, the real-time monitoring and alerting solution designed specifically for the collections industry. The newly-announced features expand the solution capabilities, improve the user experience, and provide additional tactical and compliance advantages to collection centers. Nexidia...

2014-06-30 08:35:19

Highlights "Next Generation" Metrics-Based Performance Management and Neural Phonetic Speech Analytics(TM) Capabilities ATLANTA, June 30, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced two new Saddletree Research notes that preview Nexidia Interaction Analytics 11.0, which "represents the next generation of speech analytics solutions in the enterprise." Outlining the advanced features of the...

2014-06-09 08:36:15

Nexidia Helps Optimize Service Delivery, Leads Transformation Into a Responsive, Customer-Centric Organization ATLANTA, June 9, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced a new Ovum case study that details how a global financial services provider leveraged Nexidia Interaction Analytics to help reinvent the company to become a more responsive, customer-centric enterprise. With Nexidia, the...

2014-04-24 08:30:46

Panel Focusing on Evolving Customer Experience, to Feature Industry Leaders From Comcast, Cox, and Suddenlink ATLANTA and DENVER, April 24, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, and The Cable Center, the nonprofit educational arm of the cable industry, today announced they will present at The Cable Show 2014, which will be held at the Los Angeles Convention Center from April 29--May 1, 2014. Jana...

2014-04-08 08:37:38

April 17 Webinar to Feature Real World Illustration of Leveraging Untapped Value of Contact Center Data to Drive Insights, Strengthen Customer Relationship ATLANTA, April 8, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced an upcoming webinar focused on how forward thinking enterprises are tapping into their customer interaction data to achieve unprecedented levels of customer intimacy--resulting in...

2014-03-31 08:34:33

New Case Study Details Leading UK Telecommunications Company's Success in Developing Unprecedented Customer Analytics Capabilities ATLANTA, March 31, 2014 /PRNewswire/ -- Nexidia, a leading provider of customer interaction analytics solutions for business transformation, today announced a new Frost & Sullivan case study that highlights TalkTalk's use of Nexidia to harness the power of big data, including analyzing traditional customer interaction data, to gain a more...

2014-03-11 08:32:07

Panel Discussions to Focus on Leveraging Speech Analytics to Boost Patient Satisfaction, Mitigate Enterprise Risk in Health Care Industry ATLANTA, March 11, 2014 /PRNewswire/ -- Nexidia, the leading provider of customer interaction analytics solutions for business transformation, today announced that the company will present at ACA International's 2014 Spring Forum and Expo. Scheduled for March 19-21, 2014 in Scottsdale, Arizona, the health care-focused event will host more than 300...

2013-12-03 23:24:08

Offering adds industry-standard multi-media review capabilities into leading eDiscovery Platform Atlanta, GA (PRWEB) December 03, 2013 Nexidia, the market-leading provider of audio and video search analytics, today announced that Nexidia technology will be integrated into Symantec’s Clearwell eDiscovery Platform, giving users the ability to review and analyze electronic audio and video files as part of regulatory compliance and litigation discovery matters. Symantec will use...


Word of the Day
Cthulhu
  • A gigantic fictional humanoid alien god being described with a head resembling an octopus and dragon wings and claws, around whom an insane cult developed.
  • Pertaining to the mythos of Cthulhu and additional otherworldly beings created by H. P. Lovecraft or inspired by his writings and imitators.
This word was invented in 1926 by H.P. Lovecraft for his short story, 'The Call of Cthulhu.' 'Cthulhu' may be based on the word 'chthonic,' which in Greek mythology refers to the underworld.
Related