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2014-05-05 16:31:25

First Quarter 2014 Results DENVER, May 5, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (or "Company"), (NASDAQ: TTEC), a leading global provider of analytics-driven, technology-enabled customer engagement solutions, today announced financial results for the first quarter ended March 31, 2014. The Company also filed its Quarterly Report on Form 10-Q with the U.S. Securities and Exchange Commission for the quarter ended March 31, 2014. "2014 is off to a strong start with measurable progress...

2014-05-01 23:08:13

Sarah Burnett, veteran of NelsonHall and Ovum, joins to lead Europe practice from London office. Dallas, Texas (PRWEB) May 01, 2014 As demand for outsourcing continues to grow in Europe, boosting the market, Everest Group has hired industry veteran Sarah Burnett to expand its European presence. Research from Everest Group, an advisory and research firm on global services, indicates that Europe’s share of new outsourcing contracts increased from 43 percent in Q1 2013 to 52 percent in Q4...

2014-04-29 23:17:36

SecurityMatters, a leading provider of quality innovative solutions to control and monitor industrial networks, has been selected by Gartner, Inc. as a “Cool Vendor in Security for Technology and Service Providers, 2014”. Gartner’s annual report singles out vendors that “point to new directions and potential opportunities in the security market”. (PRWEB) April 29, 2014 SecurityMatters was selected by Gartner as a “Cool Vendor” for the unique capabilities of its network...

2014-04-29 23:11:25

Sound Telecom, a nationwide provider of telephone answering services, call center solutions, and cloud-based phone systems, has revealed a comprehensive article that outlines the exact process for designing and implementing a fruitful inbound customer support program. Seattle, WA (PRWEB) April 29, 2014 Sound Telecom, a leading BPO of call center services that features US-based agents, has published an article called How to Develop an Inbound Customer Support Campaign. The thorough piece...

2014-04-29 16:35:15

Social media is the fastest growing channel of interaction in both markets BUENOS AIRES, Argentina, April 29, 2014 /PRNewswire/ -- Contact center outsourcing service providers in Argentina and Chile are generating revenues primarily from domestic business. Revenues from offshoring are limited - less than 5 and 10 percent of total revenues in Argentina and Chile respectively - due to the high cost of operations and prices charged compared to other locations in Latin America such as Colombia,...

2014-04-28 12:36:51

KYIV, Ukraine, April 28, 2014 /PRNewswire/ -- Softengi Software Development Company and JSC "Bank of Georgia" have completed one more cooperation stage to optimize the credit issuing system. As a result, the system performance has increased several times, allowing bank employees to create, process and store in a specialized document management system up to several million documents. Softengi, a software developer from Ukraine, The 2014 Global Outsourcing 100 listed...

2014-04-28 08:38:46

DENVER, April 28, 2014 /PRNewswire/ -- TeleTech Holdings, Inc. (NASDAQ: TTEC), a leading global provider of analytics-driven, technology-enabled customer engagement solutions, announced it will issue its first quarter 2014 earnings release after the market closes on Monday, May 5, 2014. The Company will host a live webcast and conference call at 8:30 a.m. ET on Tuesday, May 6, 2014. You are invited to join a live webcast of the conference call by visiting the "Investors" section of...

2014-04-25 12:26:25

DUBLIN, Apr. 25, 2014 /PRNewswire/ --Research and Markets (http://www.researchandmarkets.com/research/wh56zs/global_healthcare) has announced the addition of the "Global Healthcare IT Outsourcing Market 2014-2018" report to their offering. http://photos.prnewswire.com/prnh/20130307/600769 Healthcare providers across the globe are witnessing increased adoption of cloud computing and other cloud-based services. Healthcare providers have realized the cost benefits associated with adopting...

2014-04-24 23:09:53

Sound Telecom, a nationwide provider of telephone answering services, call center solutions, and cloud-based phone systems, has released an article that explains some of the largest benefits for companies who outsource the telecom functions of their business. Seattle, WA (PRWEB) April 24, 2014 Sound Telecom, a provider of call center services across the country with US-based agents, has compiled a piece entitled The 10 Best Reasons to Outsource Telecom Services. The article touches on the...

2014-04-24 23:05:52

Real time communication and clear project guidelines are now a reality in online outsourcing industry. ArohaTech, a leading IT services provider, this week announced launch of Perflance.com, an outsourcing marketplace allowing businesses to collaborate interactively with ‘prospective freelancers’ via live tools, enabling up to 50% reduction in overall project turnaround time. New Delhi, IN (PRWEB) April 24, 2014 Originally, internet made outsourcing possible, simple and safe. But...


Word of the Day
bibliopole
  • A bookseller; now, especially, a dealer in rare and curious books.
This word comes from a Greek phrase meaning 'book seller.'
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