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Latest Overbooking Stories

2011-06-07 19:14:37

Cash bonuses can help hotel operators lure back disappointed customers who were displaced during overbooking snags, according to Penn State researchers. In an experiment, participants said they were more satisfied with cash compensation than a voucher if they lost stays at a hotel due to overbooking, said Breffni Noone, assistant professor of hospitality management. "A lot of people in the hotel industry ask the question: 'What do I do to compensate customers who have been turned away because...

2009-11-19 16:52:00

NAPA, Calif., Nov. 19 /PRNewswire-USNewswire/ -- Today travelers across the country headed to their airports only to find out they'd be held hostage to an FAA glitch. Flights over much of the Eastern United States were delayed because a computer that feeds flight plans to air controllers simply shut down. FlyersRights.org has been advocating for successful passage of the FAA Reauthorization Bill 2009, which would upgrade these antiquated systems to prevent these occurrences. But the bill...

2008-09-15 15:00:23

BOSTON, Sept. 15 /PRNewswire/ -- While still an unfamiliar term to most, travelers will soon face the effects of the airline industry's latest way of trying to make money: capacity cuts. This is when an airline cuts the number of daily flights on a route or replaces a big plane with a smaller one, thereby reducing the number of available seats, which then affects travelers and their wallets in a myriad of different ways. In the recent report "Five Ways Airline Capacity Cuts Will Affect You,"...

2008-08-23 12:00:40

As overbooking on crowded U.S. airlines grows, so may demands for compensations from bumped passengers, an analyst said. Around 343,000 passengers, mostly volunteers in return for vouchers or other compensation, were bumped from their seats on planes in the first half of 2008, the Department of Transportation reported. That was a relatively small number out of 282 million passengers, The New York Times noted. The Times warned the figure will likely grow this fall as strapped airlines cut...

2008-08-18 21:00:21

From our Travel Blog: commercialappeal.com/travelblog With the recent flight and route cutbacks by the airlines, planes are more packed than ever. It seems one can't be waiting at the gate without hearing the words "this flight is overbooked," and that can spell trouble for travelers, whether seasoned or not. On its Web site travelsense.org, the American Society of Travel Agents (ASTA) offers these tips to avoid being bumped: Tip 1: Get an advance seat assignment. Even if the airline...

2008-08-14 00:00:31

By Saurabh Sinha NEW DELHI: Denial of boarding on a flight due to overbooking or for operational reasons may be a common occurrence at Indian airports. However, imagine the plight of passengers, seated inside a plane, waiting for final takeoff call, who instead hear a cabin announcement, asking for volunteers to deboard. Why? Because the aircraft is too heavy for lift off. This is precisely what happened at Amritsar on Sunday when passengers of a private airliner were seated inside an ATR...

2008-06-25 00:00:00

By Jon Hilkevitch, Chicago Tribune Jun. 24--Airline passengers received an unapologetic warning Tuesday that customer service will continue to shrink and consumers need more than ever to fend for themselves at the airport, while advocates of a passenger bill of rights scolded the carriers for blaming all their failures on high fuel prices. The faceoff took place at an aviation consumer forum sponsored by the U.S. Department of Transportation at a downtown Chicago hotel. The forum, the...


Word of the Day
cenobite
  • One of a religious order living in a convent or in community; a monk: opposed to anchoret or hermit (one who lives in solitude).
  • A social bee.
This word comes from the Latin 'coenobium,' convent, which comes from the Greek 'koinobios,' living in community.
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