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Last updated on April 23, 2014 at 1:22 EDT

Latest RatePoint Inc. Stories

2011-09-22 10:09:00

NEEDHAM, Mass., Sept. 22, 2011 /PRNewswire/ -- RatePoint, the simplest way for local businesses to track and improve their online reputation, reports results of a consumer survey showing 70 percent of consumers say they would appreciate being asked to write a review by a local business while only six percent say they would rather not be asked. The RatePoint study, which asked 185 consumers about their perceptions of online reviews, revealed that without prompting from a business,...

2011-08-04 09:30:00

NEEDHAM, Mass., Aug. 4, 2011 /PRNewswire/ -- RatePoint, the simplest way for small and local businesses to track and improve their online reputation, reports new research showing that 76 percent of consumers read online reviews prior to doing business with a company they've never used before. For services businesses that conduct work in-home, the stakes are even higher. Eighty-one percent of those surveyed indicated a likelihood of looking for an online review of a local business that...

2011-03-29 10:30:00

NEEDHAM, Mass., March 29, 2011 /PRNewswire/ -- RatePoint, the leading provider of online reputation monitoring and management services for small business, announced the appointment of Keith W. Cooper as president and CEO as well as a director on the company's board. With an exceptional track record of taking companies from the startup phase to established industry leaders, Cooper will lead the company's executive team and drive business development and product and marketing strategy to...

2010-12-21 09:10:00

NEEDHAM, Mass., Dec. 21, 2010 /PRNewswire/ -- RatePoint, a leading provider of reputation management services and customer reviews tools, today announced that Quirk Automotive Group will use RatePoint's reputation-management services to harness the power of the social web to increase website traffic and overall sales. With RatePoint's support, Quirk will better leverage positive customer feedback to promote their reputation online. According to the 2010 J.D. Power and Associates Used...

2010-11-29 09:54:00

NEEDHAM, Mass., Nov. 29, 2010 /PRNewswire/ -- As consumers around the U.S. flock to the computer for the biggest online shopping day of the year, Cyber Monday, small businesses may not be fully prepared to take advantage of the opportunity, according to new research from RatePoint, a leading provider of customer reviews, testimonials and online reputation management services. RatePoint found that 39 percent of small businesses agree that customers are searching for them online, but that...

2010-10-28 10:22:00

NEEDHAM, Mass., Oct. 28 /PRNewswire/ -- RatePoint (http://www.RatePoint.com), a leading provider of customer reviews, testimonials and online reputation management services, has appointed Venkates Swaminathan as vice president of business development. In this new position, Swami will be responsible for strategic business alliances to support RatePoint's market growth and business expansion strategy. "RatePoint has created the category of customer review services for small and medium...

2010-10-19 09:32:00

NEEDHAM, Mass., Oct. 19 /PRNewswire/ -- Small businesses are unsure about the impact of social networking on reaching customers, according to a recent survey from RatePoint, a leading provider of customer reviews, testimonials and online reputation management services. The survey revealed that while 36 percent of small businesses agree their customers spend time on social networking sites, 27 percent are undecided and 20 percent disagreed that their customers were spending time on social...

2010-09-29 09:07:00

NEEDHAM, Mass., Sept. 29 /PRNewswire/ -- C'Watre, LLC (http://www.cwatre.com) a skin care company located in Ashburn, Va. has found a way to compete with big corporations by collecting and promoting customer feedback through social media with RatePoint (http://www.RatePoint.com), a leading provider of customer reviews, testimonials and online reputation management services. C'Watre Co-Founder and President Robert Lyles began using online reviews and email marketing to directly connect...

2010-09-21 09:05:00

BOSTON, Sept. 21 /PRNewswire/ -- RatePoint Inc., a leading provider of customer reviews, testimonials and online reputation management services, was named a 2010 WebAward Standard of Excellence winner in the small business (SMB) category. The honor recognizes a high level of excellence in website development among businesses targeting SMBs. The Web Marketing Association competition, now in its 14th year, provides businesses and marketers the opportunity to compete head to head for Best...

2010-09-02 11:29:00

BOSTON, Sept. 2 /PRNewswire/ -- Mass High Tech, The Voice of New England Innovation, today announced that Neal Creighton, CEO and co-founder of RatePoint Inc. is among the recipients of its 2010 All-Stars Awards. The All-Stars Awards recognize 16 dynamic and influential leaders of New England's innovation economy. This is the 15th year of the awards program. Creighton has more than a decade of experience in Web-based business applications including marketing, information security,...