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2014-01-08 12:31:46

New Ricoh-commissioned study by independent consulting firm reveals pervasive gap between customers' expectations and the experience employees can actually deliver MALVERN, Pa., Jan.


Word of the Day
taphephobia
  • A morbid dread of being buried alive. Also spelled 'taphiphobia'.
The word 'taphephobia' comes from Greek roots meaning 'burial' and 'fear'.
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